Hi, I'm new here. Last week I ordered the Roxio Easy VHS to DVD packages (version 2 plus a download of version 3). I'm having a serious problem. I've tried plugging the USB capture device into all of my computers and am having the same problem. It keeps telling me that the device has malfunctioned and cannot install. When I try to download the latest driver, it begins installation and then gives me a message telling me that the driver isn't needed for my computer, and then the installation freezes up and goes no further.
Has anyone else had these problems and figured out how to solve them? Any help would be greatly appreciated.
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Ethan93
Hi, I'm new here. Last week I ordered the Roxio Easy VHS to DVD packages (version 2 plus a download of version 3). I'm having a serious problem. I've tried plugging the USB capture device into all of my computers and am having the same problem. It keeps telling me that the device has malfunctioned and cannot install. When I try to download the latest driver, it begins installation and then gives me a message telling me that the driver isn't needed for my computer, and then the installation freezes up and goes no further.
Has anyone else had these problems and figured out how to solve them? Any help would be greatly appreciated.
Ethan
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