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Not Able To Copy


NSR726
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Hello all,

 

I have the Roxio CD & DvD burning software to be able to copy discs. However I am having problems with the program not being able to read the disc. I've tried the copy option, then I tried the create image option. In both instances it came back stating that it was unable to read the disc. However I know the discs are good as they are being read on a DvD player, they are able to be played on the computer to be watched.

 

The discs are DvD+R, and were burned through a dvd deck burner straight from the video camera. I than want to be able to copy the discs to create multiples. I am a coach so am burning copies of games to give to the players to watch.

 

This is what comes up after trying to utilize the copy/image options.

 

"There was a problem reading the disc you are trying to copy. Please make sure your disc is free of fingerprints, scratches, or dust then try again."

 

When I expand the advanced tab I get the following information:

 

Sense: 04 ASC: 08 ASCQ: 01 (Command 28)

-------------------------------------------------------

Px.dll: 4.24.11.0

PxAFS.DLL: 4.24.11.0

pxdrv.dll: 1.2.59.0

PxMas.dll: 4.24.11.0

PxSFS.DLL: 4.24.11.0

PxWave.dll: 4.24.11.0

pxwma.dll: 1.0.0.3

 

 

The disc is brand new, just taken out of package. Disc works to be able to watch on computer or through dvd player deck.

 

What gives with this program?

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Most likely you need to Finialize or Close the disc in the Burner that created it... although with +R it usually isn't needed...

 

As far as the program, you are using the Copy Disc part?

 

post-39730-062842400 1335728550.jpg

 

post-39730-058797200 1335728552.jpg

Check that out. If it still isn't working, look at the disc with Windows Explorer and tell us what Folders are on it.

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Hello all,

 

I have the Roxio CD & DvD burning software to be able to copy discs. However I am having problems with the program not being able to read the disc. I've tried the copy option, then I tried the create image option. In both instances it came back stating that it was unable to read the disc. However I know the discs are good as they are being read on a DvD player, they are able to be played on the computer to be watched.

 

The discs are DvD+R, and were burned through a dvd deck burner straight from the video camera. I than want to be able to copy the discs to create multiples. I am a coach so am burning copies of games to give to the players to watch.

 

This is what comes up after trying to utilize the copy/image options.

 

"There was a problem reading the disc you are trying to copy. Please make sure your disc is free of fingerprints, scratches, or dust then try again."

 

When I expand the advanced tab I get the following information:

 

Sense: 04 ASC: 08 ASCQ: 01 (Command 28)

-------------------------------------------------------

Px.dll: 4.24.11.0

PxAFS.DLL: 4.24.11.0

pxdrv.dll: 1.2.59.0

PxMas.dll: 4.24.11.0

PxSFS.DLL: 4.24.11.0

PxWave.dll: 4.24.11.0

pxwma.dll: 1.0.0.3

 

 

The disc is brand new, just taken out of package. Disc works to be able to watch on computer or through dvd player deck.

 

What gives with this program?

 

 

**040801 2 5 6 Logical unit communication time-out

 

The discs are DvD+R, and were burned through a dvd deck burner straight from the video camera

 

What format does the 'dvd deck burner' burn to?

 

DVD Video or some VR format?

 

Model # where we could look up the owners manual?

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