AzrexILic Posted May 3, 2012 Report Share Posted May 3, 2012 Hey, Everytime i am installing roxio gaming and get the installation interrupted and is just wondering why? i have all the requirements for it and even the icon appears on my desktop then just fails, help? Link to comment Share on other sites More sharing options...
sknis Posted May 3, 2012 Report Share Posted May 3, 2012 Hey, Everytime i am installing roxio gaming and get the installation interrupted and is just wondering why? i have all the requirements for it and even the icon appears on my desktop then just fails, help? Just because it installed doesn't mean it will run. Please post your computer manufacturer and complete model number. Sorry to ask but people say that there computers exceed the requirements and when they do post their computer spec, they have a Celeron chip ot other low quality chip. Do you know how to get a dxdiag.exe log? Posting that would be a big help because that has everything regarding you video and audio set up along with other important information. Link to comment Share on other sites More sharing options...
AzrexILic Posted May 3, 2012 Author Report Share Posted May 3, 2012 Just because it installed doesn't mean it will run. Please post your computer manufacturer and complete model number. Sorry to ask but people say that there computers exceed the requirements and when they do post their computer spec, they have a Celeron chip ot other low quality chip. Do you know how to get a dxdiag.exe log? Posting that would be a big help because that has everything regarding you video and audio set up along with other important information. Manufacturer : Dell, Model : N5030 intelpentium,2.3GHz RAM 4BG 64-bit operating,Windows 7 any help to you? Link to comment Share on other sites More sharing options...
sknis Posted May 3, 2012 Report Share Posted May 3, 2012 Manufacturer : Dell, Model : N5030 intelpentium,2.3GHz RAM 4BG 64-bit operating,Windows 7 any help to you? The only thing I learned from that is that it was a 2010 (or so) model. Please download and run the free "Speccy" program, run it and do a screen capture. Post the summary screen. There are a lot of computers with the Pentium chip. Some meet the requirements and some don't. Have you ever updated the dirivers for the video and audio card/chips. Don't trust Windows and in some cases, don't trust Dell. With more information, we can help you find the right updated drivers. BTW, there should be more model numbers after the N5030. Look underneath the laptop. Link to comment Share on other sites More sharing options...
AzrexILic Posted May 4, 2012 Author Report Share Posted May 4, 2012 The only thing I learned from that is that it was a 2010 (or so) model. Please download and run the free "Speccy" program, run it and do a screen capture. Post the summary screen. There are a lot of computers with the Pentium chip. Some meet the requirements and some don't. Have you ever updated the dirivers for the video and audio card/chips. Don't trust Windows and in some cases, don't trust Dell. With more information, we can help you find the right updated drivers. BTW, there should be more model numbers after the N5030. Look underneath the laptop. Yes, i updated all my audio card/chips yesterday, so that should be all good. and here is the screen capture you asked for. any help to you? Also i worked out that the installion keeps rolling back when it hits 'Rolling back Microsoft.Net v3.5 SP1' snapshot.xml Link to comment Share on other sites More sharing options...
sknis Posted May 4, 2012 Report Share Posted May 4, 2012 Yes, i updated all my audio card/chips yesterday, so that should be all good. and here is the screen capture you asked for. any help to you? Also i worked out that the installion keeps rolling back when it hits 'Rolling back Microsoft.Net v3.5 SP1' Sorry I can't get the screen capture. Use this. The .net sometimes shows up but usually only with the Creator 2012 product. Look there for more help. You may want to PM the Roxio installation expert that frequents that part of the forum. Link to comment Share on other sites More sharing options...
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AzrexILic
Hey, Everytime i am installing roxio gaming and get the installation interrupted and is just wondering why?
i have all the requirements for it and even the icon appears on my desktop then just fails, help?
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