Cancelling Photo Show

[Plugg50]

Hi

I am trying to phone to cancel my Photo Show Premium Membership. The 877-616-6109 number was not any help. They told me I couldn't use that number to cancel. The asked me to call Roxio direct and gave me that number.......they weren't able to do it either. Then I got another number that I tried and they said no. I tried to sign up for Corel like it asked online and it didn't recognize my email address.

If I can find out the phone number for Sonic Solutions that might help? I believe they are the company that takes my credit card payment out each year.

Thanks!

[bimicher]

Hi

I am trying to phone to cancel my Photo Show Premium Membership. The 877-616-6109 number was not any help. They told me I couldn't use that number to cancel. The asked me to call Roxio direct and gave me that number.......they weren't able to do it either. Then I got another number that I tried and they said no. I tried to sign up for Corel like it asked online and it didn't recognize my email address.

If I can find out the phone number for Sonic Solutions that might help? I believe they are the company that takes my credit card payment out each year.

Thanks!

 

Cleverbridge is the company that handles the Roxio purchases, etc. Perhaps they can help, use this link to get a phone number

[sknis]

Did you try : 1-877-582-6735 ?

[Plugg50]

Cleverbridge is the company that handles the Roxio purchases, etc. Perhaps they can help, use this link to get a phone number

 

 

Thank you so much. I submitted a form through Cleverbridge and hopefully will hear back. I have had the program for a long time ( started with # 5 then went to #6. I cannot afford it any longer

[Plugg50]

Did you try : 1-877-582-6735 ?

Yes I did try that # and I don't have the invoice number anylonger and they told me my name wasn't on file. ?? I was online today for two hours emailing( and online chat and phone calls) to Roxio, PhotoShow,DigitalRiver, now I tried CleverBridge. If that doesn't work ( I am hoping it does) I will have to resort to closing my credit card and opening a new one with a different #. I appreciate everyones help here. Thank You !

[cdanteek]

Yes I did try that # and I don't have the invoice number anylonger and they told me my name wasn't on file. ?? I was online today for two hours emailing( and online chat and phone calls) to Roxio, PhotoShow,DigitalRiver, now I tried CleverBridge. If that doesn't work ( I am hoping it does) I will have to resort to closing my credit card and opening a new one with a different #. I appreciate everyones help here. Thank You !

 

 

Cleverbridge Customer Support>> https://buy.roxio.com/61/?scope=cuseco&id=

 

In the US,

 

Email: cs@cleverbridge.com

Phone: +1-866-522-6855

(Intl.: +1-312-922-8693)

Service hours:

 

Monday - Friday: 8:00 AM - 8:00 PM (CST)

Saturday: 9:00 AM - 4:00 PM (CST)

Sunday: 10:00 AM - 3:00 PM (CST)

Fax: +1-312-263-7632

Address: cleverbridge

360 N. Michigan Ave.

Suite 1900

Chicago, IL 60601-3805

USA

[lhurteau]

I too was having problem trying to cancel my premium membership. I looked through my account page and couldn't find a link. I stumbled upon this forum, and was outraged after I read about your ordeal regarding how difficult they make it for you to cancel a membership - really? In this digital age? So I did a search in my Email and found the Email with the subscription renewed information, and lo and behold - there is a link for canceling auto-renewal of the membership. I clicked on it and it was done! So try to find that Email and it is actually very easy.