Jump to content
  • 0

Creator De 10.3 Has Disappeared


Dell User
 Share

Question

PLDS DVD + RW DH-16AAS ATA Device is gone from my "Computer". Is listed in Programs. Last used around April 22nd. Tried to update driver online: "Windows cannot start this hardware device because its configuration info in registry is incomplete or damaged (Code 19)" Tried to update driver in my computer, Roxio PX Help: Windows found driver software but error while attempting to install.

 

Driver Version: 6.0.6002.18005

Power DVD DX Cyberlink Corp. 8/9/2010

Roxio Creator DE 10.3 12/16/2009

I have a Dell Optiplex 360 bought in 2009. Running Windows Vista 32-bit Home Version

 

Tried to download a patch: dell101 patch: software not found; Dell EMC 10.1 could not be located. Reinstall Dell EMC 10.1 and run patch again.

 

Not sure where to go now because it is listed in my programs, just not in Computer. DVD player will not run. Tried several discs...

If it is in my registry I do not know how to get there or if I should...

Any help will be most appreciated.

Link to comment
Share on other sites

1 answer to this question

Recommended Posts

  • 0

PLDS DVD + RW DH-16AAS ATA Device is gone from my "Computer". Is listed in Programs. Last used around April 22nd. Tried to update driver online: "Windows cannot start this hardware device because its configuration info in registry is incomplete or damaged (Code 19)" Tried to update driver in my computer, Roxio PX Help: Windows found driver software but error while attempting to install.

 

Driver Version: 6.0.6002.18005

Power DVD DX Cyberlink Corp. 8/9/2010

Roxio Creator DE 10.3 12/16/2009

I have a Dell Optiplex 360 bought in 2009. Running Windows Vista 32-bit Home Version

 

Tried to download a patch: dell101 patch: software not found; Dell EMC 10.1 could not be located. Reinstall Dell EMC 10.1 and run patch again.

 

Not sure where to go now because it is listed in my programs, just not in Computer. DVD player will not run. Tried several discs...

If it is in my registry I do not know how to get there or if I should...

Any help will be most appreciated.

 

DO NOT TOUCH the Registry unless you really know what you are doing. Screwing up you registry is a major problem ! ohmy.gif

 

sad.gif Unfortunately all support for that product comes from Dell. They had it modified for their use and no one here knows what changes were made. You have to go to Dell.

 

Your DVD player is by Cyberlink; not Roxio. did you try getting help from them?

 

Try doing a Windows Restore to when it was working properly or use you hard drive back up. You do have one either one of those available don't you?

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
 Share

×
×
  • Create New...