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Certificate file problem


coondogg729
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when i first downloaded it, it said "The certificate file is missing or has been corrupted. Please re-install it"

i do not know what to do i re-installed it 2 times and it still said that.

 

 

 

YES!!!!!!!!!! im having the same issue. tried re installing it repairing it nothing works!!! please help us people!!!!

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You posted the same thing in the Game Capture forum. Which software do you have?

i bought the roxio game capture off there website. i think the software you are talking about is the operating system on my computer??? its a dell inspiron 15R with windows 7. not sure if thats what you needed to know.... I was thinking maybe since i had already installed the roxio software on my freinds computer that since im trying to put it on another it won't work?? It does ask for a key number to install the program which i did do and it went threw idk. im not computer dumb but when it comes to this kind of stuff im lost. any help would be great

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i bought the roxio game capture off there website. i think the software you are talking about is the operating system on my computer??? its a dell inspiron 15R with windows 7. not sure if thats what you needed to know.... I was thinking maybe since i had already installed the roxio software on my freinds computer that since im trying to put it on another it won't work?? It does ask for a key number to install the program which i did do and it went threw idk. im not computer dumb but when it comes to this kind of stuff im lost. any help would be great

 

 

There are two program s

Roxio capture for console XBox, Wiii, etc. This has a capture card (box).

Roxio capture for PC. This is designed to capture games you play on your PC. There is no capture hardware.

 

Solutions to problems with either may not be the same. Which one do you have?

 

By the way, thanks for at least posting the computer you have; most people get upset if we ask for that information. Now we know that you have a multi-core i3 processor.

 

Download and run the free Revo Uninstaller in the MODERATE mode only. Update your computer using these instructions (yes, even if you have a new computer). Reinstall.with the anti-virus off. Never use a registry cleaner.

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There are two program s

Roxio capture for console XBox, Wiii, etc. This has a capture card (box).

Roxio capture for PC. This is designed to capture games you play on your PC. There is no capture hardware.

 

Solutions to problems with either may not be the same. Which one do you have?

 

By the way, thanks for at least posting the computer you have; most people get upset if we ask for that information. Now we know that you have a multi-core i3 processor.

 

Download and run the free Revo Uninstaller in the MODERATE mode only. Update your computer using these instructions (yes, even if you have a new computer). Reinstall.with the anti-virus off. Never use a registry cleaner.

 

yeah mine is for the xbox.

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and did you try the fix suggested?

 

I'm having the same problem, I've tried everything, here's the error I receive "The certificate file is missing or has been corrupted. Please re-install it." And I've done this multiple times, I've done a clean sweep of everything Roxio on my computer. Still nothing solves my problem.

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I'm having the same problem, I've tried everything, here's the error I receive "The certificate file is missing or has been corrupted. Please re-install it." And I've done this multiple times, I've done a clean sweep of everything Roxio on my computer. Still nothing solves my problem.

 

Did you run the Revo Uninstaler as suggested? Did you update your computer as suggested? Please post your computer manufacturer and complete model number just in case your computer is border line to run the application.

 

Use the free "Revo Uninstaller" in the Moderate Mode ONLY. It will use the programs built in uninstaller and then search your computer for safe to remove registry entries and folders. Select to allow them to be deleted.

 

If you do it right, it will work. I have used it several times for myself and for other posters as far as I know it has failed only once and I'm guessing that the other poster didn't follow the instructions.

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Hey. im having the same problem. i bought the roxio game capture from the site. installed it and now every time i try to run the progrwm on my gateway laptop, it says the same thing. just as the other people have done, i tried all the solutions on the site with no end. if there is any way i can get this certificate file or to fix the program it would be extremly appreciated. i will give any computer spec info if requested. thanx

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