Corel Support.

[elquetzal]

Some weeks ago I recieved a note from one on the Community Administrators informing me that they had asked Corel Support to contact me by telephone as a result of the 11.0.6 problems. Shortly afterwards, I received three calls from Corel Support in India. We discussed in detail the numerous problems that I, and other Toast users were currently experiencing. What really concerned me, was that it was admitted, that Support do not read the posts on this discussion group. The representative I spoke with, seemed surprised that I should have so many issues. He requested that I submit a copy of my my system profiler. That was a few weeks ago. Since then I have heard nothing.

 

Currently, I have another thread going relating to loggging in to Corel Support. This can be found under General Chat. If you read the posts you will see that the solution has not been resolved but made worse by the removal of the Support link. What else can I say other than I am speechless!

[tsantee]

Did they suggest that you should use Toast 11.0.4 instead? There are problems with 11.0.6 that do not exist with 11.0.4. If you don't have 11.0.4 you may be able to download it from Roxio's software updates page (at least I can in the U.S.). I have no interaction with Corel support so I don't know their procedures.

[elquetzal]

@tsantee. Due to the problems with 11.0.6, I downloaded 11.0.4 and the beta version just after I bought Toast about 6 weeks ago. No, they did not recommend .04 and found it difficult to accept that I had many issues with .06. As I have already said, I suggested that they read this group and see what other users have to say!!