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Video Playback Does Not Work



I bought Roxio Game Cap for a while now, at first it worked fine, I recored a good amount of content and was just about to finnish edditing my first video production, then out of the blue one day I try to watch my videos, it just will not play (please look at roxio.png attatchment). This is the main issue that I am dealing with, does anyone have any idea on how to fix this? Secondly I thought it might be that I am not up-to-date, so I dl the Roxio Game Cap patch 1 and encounter another issue, it said "software not found" and stated that they could not locate my Roxio Game Cap software (see attatchment desktop pic), what should I do?



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