Jump to content
  • 0

Install Erros Of Creator 2012 On Windows 7


Di205
 Share

Question

I am unable to get creator 2012 to install on my 64 bit windows 7 system. After selecting english, it comes back and says "Error attempting to read from the source install database: C:\roxio\cineplayer_58.cp.msi". I have copied the DVD over to my hard drive and have the same problem. If I ignore the error, it finds another file that is bad. Is this a known error or do I have corrupted files on a brand new disk? Can someone send me a download site that I could download the code? I have a new key.

 

Steve

di205ataoldotcom

Edited by gi7omy
Link to comment
Share on other sites

2 answers to this question

Recommended Posts

  • 0

Some of the discs have been troublesome...

 

The Download is the best resolution but you will have to contact Customer Service to get that done.

 

Best bet would be by Phone on Monday:

 

Roxio Customer Service: 1-877-582-6735 (North America) or 0800 376 9272 (UK)

 

Or open a ticket with your download request: http://www.roxio.com/enu/support/service/

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
 Share

×
×
  • Create New...