Artaxia Posted June 26, 2012 Report Share Posted June 26, 2012 I'm not sure what happened, but it seemed my old topic for this got deleted somehow! Anyway, onto the point. Ok, so I have a standard TV and I also have the Xbox 360 HD cables. Everything is fine on my TV, but when it comes to capturing, this happens: http://www.majhost.com/gallery/Artaxia/Other/roxio.png For whatever reason, the screen is all squished and frozen on one frame, and takes forever to refresh the frame. Help? Also, when I push "Stop Capture" and try to play it to see what it looks like, it says "Unknown Error" Link to comment Share on other sites More sharing options...
cdanteek Posted June 26, 2012 Report Share Posted June 26, 2012 Here's what comes up: http://www.majhost.c...ice_manager.png Yeah, I have some. Lets try and stay on track and not have him case his tale! Artaxia here is my device manager before I plugin the USB device. And after I plugin the USB device. Do you get what I'm after now? Link to comment Share on other sites More sharing options...
ThisIsRoo Posted July 12, 2012 Report Share Posted July 12, 2012 This has solved part of my problems thanks. Link to comment Share on other sites More sharing options...
Artaxia Posted July 11, 2012 Author Report Share Posted July 11, 2012 Everything to help you is posted in this thread. Problem is I can't watch over your shoulder and make sure it's done correctly. But I did what you last said and posted the screen... Link to comment Share on other sites More sharing options...
cdanteek Posted July 10, 2012 Report Share Posted July 10, 2012 Help me?? Everything to help you is posted in this thread. Problem is I can't watch over your shoulder and make sure it's done correctly. Link to comment Share on other sites More sharing options...
ogdens Posted July 10, 2012 Report Share Posted July 10, 2012 Try contacting Roxio support, and see if they can help you. Link to comment Share on other sites More sharing options...
Artaxia Posted July 10, 2012 Author Report Share Posted July 10, 2012 Help me?? Link to comment Share on other sites More sharing options...
Artaxia Posted July 7, 2012 Author Report Share Posted July 7, 2012 Umm... Help? Link to comment Share on other sites More sharing options...
Artaxia Posted July 3, 2012 Author Report Share Posted July 3, 2012 Sorry it took me so long to reply, I was away. Here's the new screenshot after I followed those steps. http://www.majhost.com/gallery/Artaxia/Other/device_manager_new.png Link to comment Share on other sites More sharing options...
cdanteek Posted June 27, 2012 Report Share Posted June 27, 2012 The 2nd one is showing as USB Audio Device. CD will be back to tell you what to do. Thanks Bruce.. With the Roxio USB Device plugged in, right click the two entries the red arrows point at, and click uninstall. Unplug the USB Device from the PC and reboot the PC. When the PC is up and running place the installation disc in a drive and run repair when it's offered. When it's finished reboot the PC. When the PC is up and running open device manager and plugin the Roxio USB Device and tell us what shows for drivers under sound game and video controllers? Print this off and follow it to the 'T'! Link to comment Share on other sites More sharing options...
Artaxia Posted June 26, 2012 Author Report Share Posted June 26, 2012 The 2nd one is showing as USB Audio Device. CD will be back to tell you what to do. Okay. Link to comment Share on other sites More sharing options...
grandpabruce Posted June 26, 2012 Report Share Posted June 26, 2012 What do you mean then? Ok, I took before and after screenshots. Before: http://www.majhost.c...ia/Other/dm.png After: http://www.majhost.c...er/dm_after.png The 2nd one is showing as USB Audio Device. CD will be back to tell you what to do. Link to comment Share on other sites More sharing options...
Artaxia Posted June 26, 2012 Author Report Share Posted June 26, 2012 We could do this all day long, you don't understand what I'm asking, you need someone with more PC experience to help. What do you mean then? Ok, I took before and after screenshots. Before: http://www.majhost.com/gallery/Artaxia/Other/dm.png After: http://www.majhost.com/gallery/Artaxia/Other/dm_after.png Link to comment Share on other sites More sharing options...
cdanteek Posted June 26, 2012 Report Share Posted June 26, 2012 Yes, but there's only one thing that says "Roxio GAMECAP" We could do this all day long, you don't understand what I'm asking, you need someone with more PC experience to help. Link to comment Share on other sites More sharing options...
Artaxia Posted June 26, 2012 Author Report Share Posted June 26, 2012 Lets try and stay on track and not have him case his tale! Artaxia here is my device manager before I plugin the USB device. And after I plugin the USB device. Do you get what I'm after now? Yes, but there's only one thing that says "Roxio GAMECAP" Link to comment Share on other sites More sharing options...
sknis Posted June 26, 2012 Report Share Posted June 26, 2012 Looks like the same thing you posted above. Change the back ground to something that is not an image of the device manager. Now post images of the device manager when the device is not plugged in and then when it is plugged it. Right now, we can't see what we want to see. because that background is confusing. Did you notice that there was a question mark near the entry for sm bus controller. How long have that been that way. You may have to fix that first. Read this. Link to comment Share on other sites More sharing options...
Artaxia Posted June 26, 2012 Author Report Share Posted June 26, 2012 We have a communication problem! I need to know what specific things pop up. Post a screen shot of device manager without the USB device plugged in and I will compare it to the pic you posted with the USB device plugged in. Do you have much computer experience? Here's what comes up: http://www.majhost.com/gallery/Artaxia/Other/device_manager.png Yeah, I have some. Link to comment Share on other sites More sharing options...
cdanteek Posted June 26, 2012 Report Share Posted June 26, 2012 The same things come up as in the screenshot of my device manager. We have a communication problem! I need to know what specific things pop up. Post a screen shot of device manager without the USB device plugged in and I will compare it to the pic you posted with the USB device plugged in. Do you have much computer experience? Link to comment Share on other sites More sharing options...
Artaxia Posted June 26, 2012 Author Report Share Posted June 26, 2012 Open device manager and plugin and unplug the Roxio USB Device what entries pop up when you plug it in? The same things come up as in the screenshot of my device manager. Link to comment Share on other sites More sharing options...
cdanteek Posted June 26, 2012 Report Share Posted June 26, 2012 Open device manager and plugin and unplug the Roxio USB Device what entries pop up when you plug it in? Link to comment Share on other sites More sharing options...
Artaxia Posted June 26, 2012 Author Report Share Posted June 26, 2012 What do you mean by my connections? The Roxio USB Game Capture Device input and output connections correct for your non HD TV? Open device manager and plugin and unplug the Roxio USB Device what entries pop up when you plug it in? Yes. I tried that and even tried plugging it into the other USB slot, but there's only one thing instead of two. Link to comment Share on other sites More sharing options...
cdanteek Posted June 26, 2012 Report Share Posted June 26, 2012 What do you mean by my connections? Do you mean where it says the "TV Standard" thing? And here's what comes up for me in my device manager: http://www.majhost.c...ice_manager.png What do you mean by my connections? The Roxio USB Game Capture Device input and output connections correct for your non HD TV? Open device manager and plugin and unplug the Roxio USB Device what entries pop up when you plug it in? Link to comment Share on other sites More sharing options...
Artaxia Posted June 26, 2012 Author Report Share Posted June 26, 2012 Are your connections correct? Do you show these two Roxio entries when the RGC USB Device is plugged in? What do you mean by my connections? Do you mean where it says the "TV Standard" thing? And here's what comes up for me in my device manager: http://www.majhost.com/gallery/Artaxia/Other/device_manager.png Link to comment Share on other sites More sharing options...
cdanteek Posted June 26, 2012 Report Share Posted June 26, 2012 I saw that, but how do I fix it? Are your connections correct? Do you show these two Roxio entries when the RGC USB Device is plugged in? Link to comment Share on other sites More sharing options...
Artaxia Posted June 26, 2012 Author Report Share Posted June 26, 2012 Look closely at your posted pic. Do you see the words in green ' No Signal'? What do you think that means? I saw that, but how do I fix it? Link to comment Share on other sites More sharing options...
grandpabruce Posted June 26, 2012 Report Share Posted June 26, 2012 I'm not sure what happened, but it seemed my old topic for this got deleted somehow! Anyway, onto the point. Ok, so I have a standard TV and I also have the Xbox 360 HD cables. Everything is fine on my TV, but when it comes to capturing, this happens: http://www.majhost.c...Other/roxio.png For whatever reason, the screen is all squished and frozen on one frame, and takes forever to refresh the frame. Help? Also, when I push "Stop Capture" and try to play it to see what it looks like, it says "Unknown Error" You had it in the wrong forum, so I assume that is the reason it was closed. http://forums.support.roxio.com/topic/82360-roxio-game-capture-problem/ Link to comment Share on other sites More sharing options...
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Artaxia
I'm not sure what happened, but it seemed my old topic for this got deleted somehow! Anyway, onto the point.
Ok, so I have a standard TV and I also have the Xbox 360 HD cables. Everything is fine on my TV, but when it comes to capturing, this happens: http://www.majhost.com/gallery/Artaxia/Other/roxio.png
For whatever reason, the screen is all squished and frozen on one frame, and takes forever to refresh the frame. Help? Also, when I push "Stop Capture" and try to play it to see what it looks like, it says "Unknown Error"
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