harvey99 Posted June 30, 2012 Report Share Posted June 30, 2012 i have the two roxio game cap in my device managers. what do i do? Sorry meant i cant record video Link to comment Share on other sites More sharing options...
ogdens Posted June 30, 2012 Report Share Posted June 30, 2012 Thanks, i got onto that link but it still doesnt work and im using a hdmi cable Were have you got this HDMI cable connected?. Link to comment Share on other sites More sharing options...
harvey99 Posted June 30, 2012 Author Report Share Posted June 30, 2012 ? Link to comment Share on other sites More sharing options...
sknis Posted June 30, 2012 Report Share Posted June 30, 2012 ??? Go into Windows Device manager with the device connections plugged in. Right click to delete those entries Reboot your computer. Turn off your anti-virus. Run a repair on the software to make sure the right drivers are installed. Do not plug in the device until the repair is completed. Plug it in and try again. Note: If you have a laptop, this is not for you. If you have a desktop, make sure that you are not using a USB hub or a USB on the front of the computer. There isn't enough power to run the device. Since you have an older computer, make sure that it is a USB 2 port; a USB 1 or 1.1 will not work. If you still have no improvement. Contact Roxio support or wait for someone else to help. I'm out of ideas and frustrated that I have to pull things from you.. You should be giving me more information than I need, Not just an item at a time and only after I have to remind you. Link to comment Share on other sites More sharing options...
harvey99 Posted June 30, 2012 Author Report Share Posted June 30, 2012 Right, signal is on and black screen is gone, but now i have to play in a green screen on my xbox ? Link to comment Share on other sites More sharing options...
sknis Posted June 30, 2012 Report Share Posted June 30, 2012 Right, signal is on and black screen is gone, but now i have to play in a green screen on my xbox ? Please explain. Is this a new problem that you failed to mention above? Link to comment Share on other sites More sharing options...
harvey99 Posted June 30, 2012 Author Report Share Posted June 30, 2012 This is a new problem. You fixed the first one and now this has happened. i record clearly but i have to play with a green screen> Link to comment Share on other sites More sharing options...
harvey99 Posted June 30, 2012 Author Report Share Posted June 30, 2012 anyone? Link to comment Share on other sites More sharing options...
harvey99 Posted June 30, 2012 Author Report Share Posted June 30, 2012 How do i fix this? Link to comment Share on other sites More sharing options...
cdanteek Posted June 30, 2012 Report Share Posted June 30, 2012 Under options on that posted screen, general tab, what are your settings? What part of this world do you live in? Link to comment Share on other sites More sharing options...
harvey99 Posted June 30, 2012 Author Report Share Posted June 30, 2012 Yes ive looked at the legit wiring diagram and done it, i have full signal to my laptop. im not using a scart, and i have all the wires needded Link to comment Share on other sites More sharing options...
harvey99 Posted June 30, 2012 Author Report Share Posted June 30, 2012 the hdmi cable isnt plugged it and i live in the uk Link to comment Share on other sites More sharing options...
cdanteek Posted June 30, 2012 Report Share Posted June 30, 2012 Yes ive looked at the legit wiring diagram and done it, i have full signal to my laptop. im not using a scart, and i have all the wires needded The legit wiring diagram is wrong! Recheck it.. Link to comment Share on other sites More sharing options...
harvey99 Posted June 30, 2012 Author Report Share Posted June 30, 2012 ive done this and it still does it Link to comment Share on other sites More sharing options...
cdanteek Posted June 30, 2012 Report Share Posted June 30, 2012 ive done this and it still does it You never answered this question. Under options on that posted screen, general tab, what are your settings? Link to comment Share on other sites More sharing options...
harvey99 Posted June 30, 2012 Author Report Share Posted June 30, 2012 ntsc_m Link to comment Share on other sites More sharing options...
cdanteek Posted June 30, 2012 Report Share Posted June 30, 2012 ntsc_m Shouldn't you be, United Kingdom PAL I instead of United States NTSC M? Link to comment Share on other sites More sharing options...
ogdens Posted June 30, 2012 Report Share Posted June 30, 2012 Shouldn't you be, United Kingdom PAL I instead of United States NTSC M? From what I have read on here ,it will work either way. I cant' get to the KB article on this ( http://kb.roxio.com/search.aspx?URL=/content/000005GC ). Link to comment Share on other sites More sharing options...
ogdens Posted June 30, 2012 Report Share Posted June 30, 2012 ntsc_m Is the picture still ok on your TV?. Link to comment Share on other sites More sharing options...
ogdens Posted July 3, 2012 Report Share Posted July 3, 2012 Harvey Did you get everything sorted?. Link to comment Share on other sites More sharing options...
sknis Posted June 30, 2012 Report Share Posted June 30, 2012 Sorry, what is wrong with it though? Having two posts running at the same time or with the problem you have? Did you look at the wiring diagram? Are you using a SCART connector? Is Vista up to date or did you load W7 over Vista. Do you have the needed wires and are they connected correctly or are you substituted? Are you getting the signal to your computer? Link to comment Share on other sites More sharing options...
harvey99 Posted June 30, 2012 Author Report Share Posted June 30, 2012 I have two roxio game cap, things in my device mangager, all set up properly, can hear sound but no video! Link to comment Share on other sites More sharing options...
sknis Posted June 30, 2012 Report Share Posted June 30, 2012 Read this to make sure the wiring is correct. Tell us about your computer. Brand and complete model number. Did you check to make sure that it meets or exceeds the minimum requirements? Link to comment Share on other sites More sharing options...
sknis Posted June 30, 2012 Report Share Posted June 30, 2012 Please explain "can't record video" Does that mean you see the game on the TV and on the computer? If not, please explain. Are you getting any error messages? Please post you computer brand and COMPLETE model number. Did you check to see if your computer exceeded the minimum requirements for this program? Go here If you don't know what computer you have, go here and follow the instructions for the dxdiag,exe evaluation. Do not copy the txt file and post that, attach the txt file via the more reply option at the bottom right of where you are replying to this post. Link to comment Share on other sites More sharing options...
harvey99 Posted June 30, 2012 Author Report Share Posted June 30, 2012 My computer is the Dell studio 1737. The model number is pp31l it is a black screen with no signal Link to comment Share on other sites More sharing options...
harvey99 Posted June 30, 2012 Author Report Share Posted June 30, 2012 Brand is Dell Studio 1737, Model number pp31L Link to comment Share on other sites More sharing options...
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harvey99
i have the two roxio game cap in my device managers. what do i do?
Sorry meant i cant record video
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