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Blu-Ray Plug-In - Included In Creator 2012 Pro But Not Installed


JeffTR
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I have bought Creator 2012 Pro and it is advertised as including the blu-ray plug-in. However, the option to write to blu-ray disks is not available in mydvd. I presume there is more to do to get the plug-in and install it. I can only see the option to buy it from them website. Can someone tell me how I get and install it please?

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I have bought Creator 2012 Pro and it is advertised as including the blu-ray plug-in. However, the option to write to blu-ray disks is not available in mydvd. I presume there is more to do to get the plug-in and install it. I can only see the option to buy it from them website. Can someone tell me how I get and install it please?

 

Your version of Creator 2012 Pro doesn't have what I show below?

 

post-97-0-88388500-1342268990_thumb.jpg

 

post-97-0-77964000-1342268989_thumb.jpg

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Thanks for the screen shots. When I get to the last screen that you show, the blu-ray button is in lighter type and does nothing when I try to select it - that is, it is unavailable. I take this to mean that the plug-in is not installed but I guess it might be and something else is wrong. By the way, I do have a blu-ray writer attached to my system - the software was installed from it.

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Thanks for the screen shots. When I get to the last screen that you show, the blu-ray button is in lighter type and does nothing when I try to select it - that is, it is unavailable. I take this to mean that the plug-in is not installed but I guess it might be and something else is wrong. By the way, I do have a blu-ray writer attached to my system - the software was installed from it.

 

Reboot your PC, close / shutdown all running programs including antivirus/firewall, put the installation disc back in that drive and choose repair when it's offered.

 

When finished reboot the PC and see if your installation is fixed?

Edited by cdanteek
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I tried the repair approach and it hasn't worked.

 

Windows does recognise the drive and if I choose the creator software option to write data to disk, it does recognise the drive and that there is a BD-RE disk with 22Gb of space. It seems to be only the writing of video content to blu-ray that is unavailable which makes me think the plug-in is missing or not working.

 

Is there some simple check I can make to see if the plug-in is installed or not? Like a list of installed plug-ins or the like?

 

Thanks

Jeff

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WHEN did you do the Repair the last time???

 

Some posting of Screen caps would sure go a long way to help here... Main Suite Interface and MyDVD - Help About screen.

 

Picture posting tips info is HERE.

 

Too often, suggestions are made to do one thing whereas a poster will do something different and then assure everyone that it doesn't work ;)

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I tried the repair approach and it hasn't worked.

 

Windows does recognise the drive and if I choose the creator software option to write data to disk, it does recognise the drive and that there is a BD-RE disk with 22Gb of space. It seems to be only the writing of video content to blu-ray that is unavailable which makes me think the plug-in is missing or not working.

 

Is there some simple check I can make to see if the plug-in is installed or not? Like a list of installed plug-ins or the like?

 

Thanks

Jeff

 

Does it work from this menu?

 

post-97-0-37227200-1342291337_thumb.jpg

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Hi

 

Thanks for your suggestions and comments. The drive is recognised as the correct machine - it is a Lite-on EHBU212 external blu-ray writer ... here is a snap of how it is shown:

 

It is USB 3.0 attached to a laptop which has an internal DVD writer, as you can see.

 

I note that the Windows 7 driver is the one from Windows itself, which a generic windows cd-rom driver. There is no updated driver with the drive and no driver available from the Lite-on website. As I noted before, the drive operates fine using creator writing data files to blu-ray disks, it's just the writing of video that is an issue.

 

Do you think the windows driver could be fooling the creator software to think there is no blu-ray drive available so doesn't install the plug-in?

 

The new project menu appears as above, but without the blu-ray options which is consistent with the unavailability of the drive icon.

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NO, the software Suite could care less if you have a BD Burner on not... There is no reason why you need a BD Burner to create a BD Project! You could only want to output it to an ISO file, Mount and Play it from there ;)

 

I was Really Hoping to see a screen cap of your Suite & MyDVD:

 

 

post-39730-0-24750000-1342467608_thumb.jpg

 

And it would be nice to see one from Help - About:

 

post-39730-0-21378200-1342467844_thumb.jpg

Of course don't let the Serial Numbers show :huh:

Edited by Jim_Hardin
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I have EXACTLY the same problem. The Blu-ray option in the create disk startup was always slightly faded, unavailable to click. I thought it was becasue I only had a BD Reader. Now I have installed a BD burner and I still cannot write to a BD disc, just as described by JeffTR. BD drive is correclty identified in Windows (7).

 

Has a solution been found? Is the plug-in installed or not. Mine was a DVD version purchased online - perhaps I should ahve got the download?

 

My details in the picture.

 

post-97-0-44075700-1342728404_thumb.jpg

 

Edit to remove posted CD Key!

Edited by cdanteek
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Bit more infor - previously I had burnt some backup Blu-ray iso images of movies, using other software. If I use Roxio to burn a BD image, it sees the drive perfectly OK. I haven't actually burnt one - don't want to waste an expensive BD disc, but looks like it would do it.

post-104734-0-26090900-1342728371_thumb.jpg

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Andy, where did you get that ISO file? How do you know it is not corrupted or even DRM protected? I don't know if you would get the DRM protection message if you were workign with an ISO. You would certainly have received it if you were trying to copy a disc.

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The iso file is not relavant or important, the point is that the Roxio software is recognising the BD drive for that particular function - so why won't it when I use My DVD to create a BD disc? I can't even create a BD iso. I'm begnning to regret buying the sw, I only get about 50% succes rate when burning HD files (from AVCHD) to DVD, that's partly why I bought the BD burner so I could use BD rather than DVD.

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I have EXACTLY the same problem. The Blu-ray option in the create disk startup was always slightly faded, unavailable to click. I thought it was becasue I only had a BD Reader. Now I have installed a BD burner and I still cannot write to a BD disc, just as described by JeffTR. BD drive is correclty identified in Windows (7).

 

Has a solution been found? Is the plug-in installed or not. Mine was a DVD version purchased online - perhaps I should ahve got the download?

 

My details in the picture.

 

post-97-0-44075700-1342728404_thumb.jpg

 

Edit to removed posted CD Key!

 

Oops

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Best Answer was cd's suggestion in Post #13... follow it!

 

Lets' not get distracted over Copy & DRM issues, these guys have a MyDVD BD Project issue that needs to be resolved :huh:

 

I was merely enquiring if it had worked for Jeff.

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I was merely enquiring if it had worked for Jeff.

 

IF it works for Andy wouldn't that be good enough :lol:

 

I'll try the suggested fix this weekend and will post results for the benefit of others who may get the same problem.

 

Good! So far in 11+ months, you 2 are the only ones to bring this up :wacko:

 

It is a curious problem and several of us are following along and anxious to see a successful outcome for both of you ;)

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Have just done uninstall, clean-up and re-install as per instructions and sorry to report problem still exists, no different. :(

 

Run this update (MSXML 4.0 Service Pack 3 (Microsoft XML Core Services) then uninstall, clean-up and re-install as per instructions.

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