Roxio Game Cap "washed/altered" Colors

[GregDaSpider]

All of my cords and cables are plugged in correctly. Although my roxio game cap makes my screens colors display washed or altered and my TV emits a loud buzzing noise. These issues are shown on my TV AND my roxio game cap. Do I need to send in my roxio or get a new one and if so how do I do this?

[sknis]

First check to make sure it is plugged in this way. (lInk)

 

Then, if it doesn't work, chose your poison (here).

 

Or chose to provide much more information here. (Link)