jimmy11 Posted July 29, 2012 Report Share Posted July 29, 2012 also the connection status has no signal the picture is gray and frozen Link to comment Share on other sites More sharing options...
ogdens Posted July 29, 2012 Report Share Posted July 29, 2012 You have not given us very much information to work with, what the error said would have been nice. So we will start with some basic questions. Is this how you are connected http://img.roxio.com...start-guide.pdf If you are connected as above, do you show this in your Device Manager with the Roxio usb plugged in Link to comment Share on other sites More sharing options...
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jimmy11
also the connection status has no signal the picture is gray and frozen
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