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Help! Unknown Error


jimmy11
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You have not given us very much information to work with, what the error said would have been nice.

 

So we will start with some basic questions.

 

 

Is this how you are connected

 

http://img.roxio.com...start-guide.pdf

 

If you are connected as above, do you show this in your Device Manager with the Roxio usb plugged in

 

post-68-0-89959500-1343581310_thumb.png

Edited by ogdens
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