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hexe

Roxio Has Stopped Working

Question

Hello,

I am using Creator 2012 Pro and have it installed and working on my desktop computer (windows 7). I tried to install it on my laptop (windows vista) and it installs fine, but after clicking on the icon for starting the program the error message\; Roxio has stopped working appears and the software won't start. I reinstalled .NET Framework 3.5 SP1, but nothing changed. Could anybody please help?

Thank you

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Hello,

I am using Creator 2012 Pro and have it installed and working on my desktop computer (windows 7). I tried to install it on my laptop (windows vista) and it installs fine, but after clicking on the icon for starting the program the error message\; Roxio has stopped working appears and the software won't start. I reinstalled .NET Framework 3.5 SP1, but nothing changed. Could anybody please help?

Thank you

 

Why are you installing on your laptop? According to your license you agreed to install on only one computer at a time. Did you uninstall on the desktop before installing on your laptop?

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Does the software refuse to work on the laptop because of that, or has hexe's failure to uninstall it from the desktop got nothing to do with this technical problem?

 

Sarge

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Does the software refuse to work on the laptop because of that, or has hexe's failure to uninstall it from the desktop got nothing to do with this technical problem?

 

Sarge

 

No, there is no little cop or counter in the software. Why it won't install on the laptop is anyone's guess. Since we don't know anything about the capabilities of the laptop. Hexe has not supplied us with any details.

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