Toast 11 Closes When I Try To Create An Avchd Dvd

[jweswarren]

The whole reason I purchased this software was to create AVCHD dvd that would play on my br-dvd player. I am using snow leopard, toast 11 with the br plug in and a compatible avchd camera. I followed the directions to the T and nothing happens. Here is what's happening...

 

I load my mts files, make sure there is plenty of room, get a compatible dvd in the drive. I click on burn and it acts like its working for 2 seconds, and then stops at the "multiplexing" portion every single time. Anyone can help me or have an idea of whats going on?

 

thanks,

 

Wes

[tsantee]

Which version of Toast 11 are you using? Which setting are you using in Toast? Does your Blu-ray player support playing the mts files from a USB flash drive? The last question is regarding a workaround I may suggest.

[jweswarren]

Toast 11.0.6

 

I'm following these instructions with these settings. http://img.roxio.com/roxiocentral/toast11/Working_with_AVCHD_Cameras.pdf

Which settings should I be using?

 

I'm not sure.

 

thank you,

 

Wes

[tsantee]

Toast 11.0.6

 

I'm following these instructions with these settings. http://img.roxio.com/roxiocentral/toast11/Working_with_AVCHD_Cameras.pdf

Which settings should I be using?

 

I'm not sure.

 

thank you,

 

Wes

What confuses me in your original post is you say that Toast reports it is multiplexing the video. But if you are using the DVD video setting then Toast would have to be Encoding rather than Multiplexing because AVCHD video is MPEG 4 format and a video DVD is MPEG 2 format. If you chose Blu-ray video as the format then maybe Toast would multiplex rather than encode but I don't think so.

 

I suggest going to Roxio's Software updates page and download the Toast 11 update that is available there. It is Toast 11.0.4 (an earlier version). Some things went wrong with 11.0.6, such as not being able to finish burning a disc). Maybe the error you're experiencing is yet another problem with 11.0.6. There also is a 11.1 beta that is linked to in some of the posts in this forum.

 

The workaround I want to suggest is to use the DVD-Rom (UDF) setting in the Toast Data window. Click New Disc and name your disc. Then add and name the mts files you want to have on the disc. When that is done burn the disc (although you may need 11.0.4 to succeed at that). Put that disc in your Blu-ray player to find out if it can read video from data discs. Mine can. This saves a ton of time.

[jweswarren]

I uploaded a screen shot of my settings and did a screen capture of what I'm seeing when i hit burn.

 

 

Thanks,

 

Wes

[tsantee]

I uploaded a screen shot of my settings and did a screen capture of what I'm seeing when i hit burn.

 

Thanks,

 

Wes

Seeing those helps me understand this better. I notice it says the Quality is a custom setting. Have you tried with one of the regular settings (Good, Better, Best)? What did you select in the custom settings window?

 

I still think you should try my workaround.

[jweswarren]

Tried "good, better and best", all did the same thing. I'm downloading the 11.0.4 version now, if this doesn't work, I'll try the work around. Is there no one we can physically talk to for tech support? This is my first time i tried to do anything with Toast 11 and just registered the it yesterday.

 

Thanks

[tsantee]

Tried "good, better and best", all did the same thing. I'm downloading the 11.0.4 version now, if this doesn't work, I'll try the work around. Is there no one we can physically talk to for tech support? This is my first time i tried to do anything with Toast 11 and just registered the it yesterday.

 

Thanks

 

When you click the Support Home link at the top of the page you'll see how to contact Roxio's customer support. The problem here, I believe, is with Toast reading your source files. Have you done a test where you used different videos or at least didn't have the first one. If you choose Save as Disc Image you won't waste any discs doing your test. These are copied to a hard drive and not still on the camera, right? If they are still on the camera then my guess is the problem is with Toast reading the video from the camera. Move them to a hard drive and see if that makes a difference.

[jweswarren]

11.0.4 did the same thing. Loaded mts files straight from my avchd camcorder, no luck, copied mts files on my local hard drive, loaded them in toast, tried to burn hd dvd, same thing happens. I was able to burn an sd dvd with those same mts files (successfully, both files from my local hard drive and camera). It just not letting me burn avchd mts files on a dvd for blu ray playback. I'll try the work around.

 

Thanks for your help.

[tsantee]

11.0.4 did the same thing. Loaded mts files straight from my avchd camcorder, no luck, copied mts files on my local hard drive, loaded them in toast, tried to burn hd dvd, same thing happens. I was able to burn an sd dvd with those same mts files (successfully, both files from my local hard drive and camera). It just not letting me burn avchd mts files on a dvd for blu ray playback. I'll try the work around.

 

Thanks for your help.

Hopefully the workaround will do what you need. I've received word that Roxio intends to release the Toast 11.1 update next week so maybe that will take care of it. Another thing you can try is choosing "Always Re-encode" in the custom encoder settings window. Since Toast is working when it has to re-encode the video for regular DVD maybe it will also work if it has to re-encode rather than multiplex the video for the HD disc.

[Thrispin]

I'm now using Mountain Lion. For me, the crash has occurred since Snow Leopard, and appears to be related to certain characteristics that may be present for the source. I sometimes make Blu-ray discs for recordings I make using EyeTV 3.5. I have no idea what it is about a given recording that appears to cause this, but 1 out of maybe 5 EyeTV sources results in this type of crash, and I haven't found any way around it. My set top blu-ray player won't read anything but the BD structure. Anyway, I usually make a digital copy for playback on mobile devices and add that to the data content of the BD, just to serve as a backup. When I get the crash in Toast 11, I just forget about using Toast to build the BD structure (believe me, I've tried many unsuccessful variations for my method without one single success when the problem occurs), then remux and create a BD source with tsMuxer, then create a disk image of the tsMuxer output using an Automator workflow I built (called "Blu-ray Video disk image Automator Workflow", available from my google site "llee040"). Then I burn the image using Toast. I get no pretty menus when I do it that way, but I can still get chapter marks.

[tsantee]

I'm now using Mountain Lion. For me, the crash has occurred since Snow Leopard, and appears to be related to certain characteristics that may be present for the source. I sometimes make Blu-ray discs for recordings I make using EyeTV 3.5. I have no idea what it is about a given recording that appears to cause this, but 1 out of maybe 5 EyeTV sources results in this type of crash, and I haven't found any way around it. My set top blu-ray player won't read anything but the BD structure. Anyway, I usually make a digital copy for playback on mobile devices and add that to the data content of the BD, just to serve as a backup. When I get the crash in Toast 11, I just forget about using Toast to build the BD structure (believe me, I've tried many unsuccessful variations for my method without one single success when the problem occurs), then remux and create a BD source with tsMuxer, then create a disk image of the tsMuxer output using an Automator workflow I built (called "Blu-ray Video disk image Automator Workflow", available from my google site "llee040"). Then I burn the image using Toast. I get no pretty menus when I do it that way, but I can still get chapter marks.

It's been awhile since I did anything with EyeTV captures. I do recall there being intermittent problems using them with Toast. My workaround at time was to choose the Export to elementary streams option from EyeTV before adding those to Toast. I also recall doing a very short edit in EyeTV at the start of the video before adding to Toast.

[Thrispin]

It's been awhile since I did anything with EyeTV captures. I do recall there being intermittent problems using them with Toast. My workaround at time was to choose the Export to elementary streams option from EyeTV before adding those to Toast. I also recall doing a very short edit in EyeTV at the start of the video before adding to Toast.

You mean Toast can multiplex separate video and audio files (elementary streams)? I didn't know that. If that's the case, I want to start a new discussion to ask how. Thanks.

[tsantee]

You mean Toast can multiplex separate video and audio files (elementary streams)? I didn't know that. If that's the case, I want to start a new discussion to ask how. Thanks.

Drag the m2v file into the Toast Video window. It will automatically add the audio stream if it is in the same folder and has the same name except for the extension. If Toast can't find the audio it opens a window asking you to locate it.

[Thrispin]

Drag the m2v file into the Toast Video window. It will automatically add the audio stream if it is in the same folder and has the same name except for the extension. If Toast can't find the audio it opens a window asking you to locate it.

Well, no, I thought we were talking about HD and Blu-ray. I would need to be able to drop either the 1920X1080 .mp4 file exported by EyeTV (recorded using my Hauppauge HD PVR), or the raw .h264 file extracted from that using ffmpeg or something, and expect Toast to prompt me to locate the accompanying 2-channel or 6-channel audio stream. Then Toast would need to remux without encoding to preserve the film frame rate and the stereo or 5.1 audio, whichever the case happened to be. It can't do that, can it? That's why I need to be able to add my EyeTV package as the source and choose "never" in Custom encoding settings without the whole process ever quitting unexpectedly. As I already stated, it works maybe 4 out of 5 times, so I probably shouldn't complain too much. Thanks.

[tsantee]

Well, no, I thought we were talking about HD and Blu-ray. I would need to be able to drop either the 1920X1080 .mp4 file exported by EyeTV (recorded using my Hauppauge HD PVR), or the raw .h264 file extracted from that using ffmpeg or something, and expect Toast to prompt me to locate the accompanying 2-channel or 6-channel audio stream. Then Toast would need to remux without encoding to preserve the film frame rate and the stereo or 5.1 audio, whichever the case happened to be. It can't do that, can it? That's why I need to be able to add my EyeTV package as the source and choose "never" in Custom encoding settings without the whole process ever quitting unexpectedly. As I already stated, it works maybe 4 out of 5 times, so I probably shouldn't complain too much. Thanks.

My video sources captured by EyeTV are in MPEG 2 format. I don't have any way to check a MPEG 4 EyeTV capture. So my suggestion doesn't apply in your case. You already have tried using the video after it's removed from the EyeTV package. That's the only thing I can suggest.