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JeremyW

Medium Error 0X0C With Toast 11.0.6

Question

Every time I try to burn a DVD, I get the following message just after "Writing lead-in"

Sense Key = MEDIUM ERROR

Sense Code = 0x0C

WRITE ERROR

I have used several Verbatim DVD-R discs from a spindle and each time I get the same result even though I have made a preliminary check using Recorder - Disc info which suggests that the disc is OK.

However, when I check the disc using System Profiler - Disc Burning, the screen refuses to show any media information even when I click View-Refresh.

 

I have read all the other posts reporting Medium Errors but mine seems to be slightly different. After clicking OK, Toast tells me that the disc failed to be written but then tells me to take it out and label it.

 

I am using a MacBook Pro with OS X10.6.8 and HL-DT-ST DVDRW GS23N drive.

 

Is Toast the problem or is it my drive?

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Try making a disc image of your DVD with Toast, then burning that disc image with other software, e.g. Apple Disk Utility.

If it burns without errors, then that would suggest your drive might not be the problem.

 

Also, as you may or may not know, Verbatim sells discs in two qualities: The AZO discs (“superior performance and reliability”) and the ‘Life series’ (“good recording quality”). The latter is no more reliable than any other no-name/rebranded disc.

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Thanks for the suggestions.

 

My discs are Verbatim AZO.

 

I tried burning a disc image with Apple Disc Utility and received messages saying "burning to disc" and "finishing burning" within seconds of each other, whereupon the disc popped out. There was nothing on it.

 

I finally tried iDVD because I had actually used it a few days earlier to make a DVD but was disappointed when the picture kept freezing at irregular intervals. It was then that I decided to buy Toast because i thought it would have a higher spec.

 

When however, both Toast and the Apple utility failed, I had another go with iDVD and actually got a readable DVD. Hoping that perhaps any problem might have resolved itself, I had another go with Toast. The encoding and multiplexing went well, the writing to disc went well until it came to writing the lead out. At that point the following message popped up:

The drive reported an error:

Sense key = HARDWARE ERROR

Sense code = 0x44, 0x86

INTERNAL TARGET FAILURE

 

The disc was apparently readable by my Sony DVD player. It showed me the menu, allowed me to select the first option (but not the second - that just lead to grinding noises) but the recording stopped well before the end so the disc is useless.

 

I did manage to copy some photos on to DVD via Toast as a test. That worked but the Hardware Utility now refuses to recognise any disc. It just puts up a "waiting for the drive message". As it won't recognise that it has disc in it, you can't ask it to eject the disc, let alone burn it.

 

I have contacted Apple support and am waiting for their reply. I shall also buy another make of DVD disc as a test.

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Thanks for the suggestions.

 

My discs are Verbatim AZO.

 

I tried burning a disc image with Apple Disc Utility and received messages saying "burning to disc" and "finishing burning" within seconds of each other, whereupon the disc popped out. There was nothing on it.

 

Toast 11.0.6 has a known problem of actually burning discs to completion. The workaround has been to revert to 11.0.4. When you used Disk Utility did you change the disc image extension from .toast to .dmg? I think you need to do that for it to work. If Disk Utility fails to burn discs then it is very possible you have a failing drive or at least need to use a laser-cleaning disc.

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Following your advice I uninstalled 11.0.6 and re-intalled from my original disk. This turned out to be 11.0.1 (presumably I can no longer download 11.0.4) but it does actually work. I have used it to create 2 functioning DVDs, the third threw up a sector error during verification. I also tried changing the file extension from .toast to .dmg but it still wouldn't burn with the disc utility.

 

I have been on the phone to Apple care and tried various options. I was instructed to create a burn folder and try burning first a data disc (one JPEG file) and then a DVD from an image file but neither worked. I then performed a hardware test which didn't show anything wrong with the system. Before agreeing to anything Apple want me to buy some different discs and see how they behave. The problem is that I live in the sticks and would have to make a two hour round trip to be sure of finding something that wasn't Verbatim. I can probably do that next week and get a laser cleaner.

 

What seemed to make the difference with Toast was repeatedly ejecting and inserting a blank disc until System Profiler>Disc Burning actually recognised it and listed its burn speeds, etc.

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The problem is still not resolved to my satisfaction. I managed to find some Sony DVD-R discs and tried all 4 burning options.

 

Toast (version 11.0.4 this time) seemed to be working until it reached "Writing Lead-out - 48% completed" at which point it produced the following message:

 

The drive reported an error:

Sense Key=HARDWARE ERROR

Sense Code=0x09

TRACK FOLLOWING ERROR

The disc failed to be written.

 

Burning via a Burn Folder failed.

iDVD failed, ejecting the disc (with nothing on it) just as it reported that Multiplexing and Burning had finished.

Finally burning with Apple Disc Utility worked.

 

I have reported all this to Apple.

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The problem is still not resolved to my satisfaction. I managed to find some Sony DVD-R discs and tried all 4 burning options.

 

Toast (version 11.0.4 this time) seemed to be working until it reached "Writing Lead-out - 48% completed" at which point it produced the following message:

 

The drive reported an error:

Sense Key=HARDWARE ERROR

Sense Code=0x09

TRACK FOLLOWING ERROR

The disc failed to be written.

 

Burning via a Burn Folder failed.

iDVD failed, ejecting the disc (with nothing on it) just as it reported that Multiplexing and Burning had finished.

Finally burning with Apple Disc Utility worked.

 

I have reported all this to Apple.

My guess is the optical drive is failing. If you have a friend who can loan you an external drive that would be a good way to test this out. External drives are inexpensive and most are better quality than Apple's superdrives.

 

I could be wrong about it being the drive's fault. It is, however, a prime suspect.

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I too am having the same issue on my mac pro running 10.6.8.

 

But I am only having this issue when trying to burn multiple discs at the same time.

 

These are factory installed drives, exact same make and model.

 

I am able to burn to one drive or the other without issue, I am even able to burn the same disc that failed in that same drive afterwards, if I only burn to that drive.

 

Both drives are functioning correctly, so it's not the drives.

 

I was able to "fix" this error by uninstalling and reinstalling the software, which worked for one burn session, and then right back to it's current problem.

 

I am having this issue with Sony, TDK, and Verbatim DVD's.... I have used all in the past, and have never had an issue until I updated to 11.1, so I feel confident it's not the media.

 

Is there any place that one can safely download previous updates without having to pay to fix errors created by bad updates?

error.tiff

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I have a Mac Book Pro and Toast 11 and same error code sense key = 0x0c while waiting for the writing lead in to occur. I have bought new discs and got one burn no problem and then back to the same error message and problem.

Any more suggestions?

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I have a Mac Book Pro and Toast 11 and same error code sense key = 0x0c while waiting for the writing lead in to occur. I have bought new discs and got one burn no problem and then back to the same error message and problem.

Any more suggestions?

See if it works with an external disc burner. If so, then the problem may be your internal optical drive itself.

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