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Roxio Hardware Is Destroying My Speakers!


TheJamsh
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My Roxio Game Cap card seems to put extensive amounts of gain on the incoming signal from the xbox, I've had to turn all audio from my games down to about 20% of their normal levels, or I get insane clipping and distortion in my right-side speaker only. My cable is absolutely fine, I'm a sound engineer by trade so I know exactly what I'm talking about. This is not a software issue with recording levels being too high, it is purely a hardware problem. The Roxio also seems to have incredibly poor audio circuitry, and the video itself is tinted as well.

 

When the right-channel phono jack is plugged in, I still hear audio bleeding into the left speaker. Something tells me the isolation between the channels isn't very well done. As soon as both channels are plugged in, the right speaker fuzzes constantly, and all audio going into it clips. This doesn't happen on my recordings (although I DO have to turn the level right down in Roxio Game Cap software), it only happens within the hardware itself. Removing the USB cable does nothing.

 

Given that I paid £70 for this block, I'd have expected some decent quality circuitry inside it, but it's absolutely terrible. The fact that the best capture device on the market costs well over £150 doesn't mean the lower-price market needs to be filled up with awful products. (70 is NOT cheap whatever way you look at it).

 

Now, is there a fix for this? Other than buying an in-line attenuator and adding to the overall cost of this product? (Which will still give me horrible audio anyway if the roxio is distorting it)

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It's not a HD Device.

 

If you bought the product from Roxio's website you have a 30 day like it or return it policy...

 

That's all well and good, but I should still get an SD device that works correctly. For £70, I should still expect a good product.

 

I bought it about 6 months long time ago, it's only recently I thought to bring the issue up because it's driving me insane and I've noticed other people reporting that the Audio comes in way too hot as well.

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That's all well and good, but I should still get an SD device that works correctly. For £70, I should still expect a good product.

 

I bought it about 6 months long time ago, it's only recently I thought to bring the issue up because it's driving me insane and I've noticed other people reporting that the Audio comes in way too hot as well.

 

No one here works for Roxio unless you see Roxio or Corel by their username.

 

Click the support tab at the top and open a support ticket, I'm sure they will be happy to hear from you.

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