Devinneedshelp Posted August 10, 2012 Report Share Posted August 10, 2012 hello people, im in need of some help.... my problem is when I plug in my roxio into my computer is says " USB Device Not Recognized" i have tried plugging it into different ports and still not working, I got it a long time ago... it has never worked since I got it... so if anyone has some advice for me to fix this i would love to get it! I dont want my money to go to waste! thank you! Link to comment Share on other sites More sharing options...
cdanteek Posted August 10, 2012 Report Share Posted August 10, 2012 hello people, im in need of some help.... my problem is when I plug in my roxio into my computer is says " USB Device Not Recognized" i have tried plugging it into different ports and still not working, I got it a long time ago... it has never worked since I got it... so if anyone has some advice for me to fix this i would love to get it! I dont want my money to go to waste! thank you! Link to comment Share on other sites More sharing options...
Devinneedshelp Posted August 10, 2012 Author Report Share Posted August 10, 2012 yes it does Link to comment Share on other sites More sharing options...
cdanteek Posted August 11, 2012 Report Share Posted August 11, 2012 yes it does Well that tells us you have USB 2.0. Open device manager, sound video and game controllers. Now watch when you plugin and unplug the Roxio USB Device and note what changes in device manager. Here is what the correct drivers look like in device manager for the RGC USB Device. Link to comment Share on other sites More sharing options...
Devinneedshelp Posted August 11, 2012 Author Report Share Posted August 11, 2012 nothing happens when i plug in and unplug.... Link to comment Share on other sites More sharing options...
cdanteek Posted August 11, 2012 Report Share Posted August 11, 2012 nothing happens when i plug in and unplug.... Try a different USB port and make sure they are not disabled. Link to comment Share on other sites More sharing options...
Devinneedshelp Posted August 11, 2012 Author Report Share Posted August 11, 2012 i have tryed every single usb port on my computer.... Link to comment Share on other sites More sharing options...
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Devinneedshelp
hello people, im in need of some help....
my problem is when I plug in my roxio into my computer is says " USB Device Not Recognized"
i have tried plugging it into different ports and still not working, I got it a long time ago... it has never worked since I got it...
so if anyone has some advice for me to fix this i would love to get it! I dont want my money to go to waste! thank you!
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