debk18 Posted August 12, 2012 Report Share Posted August 12, 2012 When I burn my video and play it on my dvd player some of the photos are missing, but are playing when played back on my computer. If anynyone could help? Link to comment Share on other sites More sharing options...
bimicher Posted October 18, 2012 Report Share Posted October 18, 2012 Dear Myguggi: I did today what you suggested long ago. I still don't understand how it can help to solve the problem, but here is the results. I could output 3 minutes long production in both .AVI and Mpeg. 9 minutes long production allowed me to output it only as Mpeg, but I saw on preview that it skipped some photos (not all). 9 minutes AVI output freeze on the first frame. 17 minutes long production did not miss any files in Mpeg output until the 10th minute, when it stopped. No error messages, just stopped. Now listen to this: yesterday I was able to create the very same 17 minutes production output as Mpeg! But not today. No consistancy. I noticed that in all cases Roxio process video much faster than photos - very strange considering huge number of Mb in video. I do have DirectX9. I saw it during download from Roxio web site. Dear Sknis: I updated drivers from AMD site by using autodetect about a months ago. The site that you suggested today has the same 12-8 version, so I have the latest drivers. As to optional downloads, there are two optional packages on the site that you gave me. Do I need both packages or one? And which one? HydraVision package or AMD Video Codec package? I am afraid of making matter even worse, so I need your input. There is something happening in your system as you increase the project size. Avi is a very generic term, can you be more specific? is it DV avi, DivX or what? I don't know what format you source videos ar. If they are DVD compliant mpeg and you are rendering to DVD compliant mpeg then there is no rendering required and the process is fast. How much free space do you have left on your system drive? Have you defragmented your drive lately? Link to comment Share on other sites More sharing options...
FSP Posted September 30, 2012 Report Share Posted September 30, 2012 I am going to try, but would it be easier to uninstall-reinstall Roxio? Or there is a potential problem with it? Link to comment Share on other sites More sharing options...
sknis Posted September 30, 2012 Report Share Posted September 30, 2012 Use these uninstall instructions. They are from Roxio. Uninstall KEEP your anti-virus OFF during the install. Link to comment Share on other sites More sharing options...
FSP Posted September 30, 2012 Report Share Posted September 30, 2012 Thank you, Sknis, but ithe instructions have been written for Creator 2011. If Roxio changed a tiny bit in Creator 2012, I will make my problem even worse. I see, for example different directory path in my Roxio. This is just on the surface. Who knows what else to expect from instructions and files written for the previous version. Is there instructions written for Creator 2012? Link to comment Share on other sites More sharing options...
sknis Posted September 30, 2012 Report Share Posted September 30, 2012 This thread is in the Creator 2011 forum. Are you posting in the wrong place? The instructions should also work for Creator 2012. You could also use Revo Uninstaller in the Moderate Mode (only) to remove the program but you would still have to do the rest of it. Link to comment Share on other sites More sharing options...
FSP Posted October 16, 2012 Report Share Posted October 16, 2012 I worked on my problem for two weeks with Roxio technical support. Their suggestions did not help. I re-downloaded Creator 2012 from their web site - no improvement. The error message that I receive now says "Unable to build the render graph". They say that something is wrong with my computer, because everything works on their system. They don't know what the problem is and offered me to take a refund. . It means that I will not be able to use Roxio any more. Not on this computer, which I bought 6 months ago. So sad to forget 6 years of experience and switch to another program that I need to learn from the very beginning. I am so reluctant to do it Link to comment Share on other sites More sharing options...
bimicher Posted October 16, 2012 Report Share Posted October 16, 2012 Did you even bother to try what I suggested over 2 weeks ago by adding a couple of photos at a time (from a good point) and outputting to mpg until you get "missing photos" problem? You were reluctant to try because you did not want to waste the time doing it. Now it is 2 weeks later and you are no further ahead. Did you also install DirectX 9? If not then that may be part of your problem Link to comment Share on other sites More sharing options...
sknis Posted October 17, 2012 Report Share Posted October 17, 2012 "Unable to build the render graph". is usually an issue with your video card/chip. I don't want to read through all of the above. Did you update your video card drivers (post #10)? What driver are you using now? Are you sure that you are using the latest driver for your card --- Here ? Also make sure that you download and install the "optional downloads" Follow the instructions for removing the old drivers and installing the new ones. Do not use the beta drivers. Link to comment Share on other sites More sharing options...
FSP Posted October 18, 2012 Report Share Posted October 18, 2012 Dear Myguggi: I did today what you suggested long ago. I still don't understand how it can help to solve the problem, but here is the results. I could output 3 minutes long production in both .AVI and Mpeg. 9 minutes long production allowed me to output it only as Mpeg, but I saw on preview that it skipped some photos (not all). 9 minutes AVI output freeze on the first frame. 17 minutes long production did not miss any files in Mpeg output until the 10th minute, when it stopped. No error messages, just stopped. Now listen to this: yesterday I was able to create the very same 17 minutes production output as Mpeg! But not today. No consistancy. I noticed that in all cases Roxio process video much faster than photos - very strange considering huge number of Mb in video. I do have DirectX9. I saw it during download from Roxio web site. Dear Sknis: I updated drivers from AMD site by using autodetect about a months ago. The site that you suggested today has the same 12-8 version, so I have the latest drivers. As to optional downloads, there are two optional packages on the site that you gave me. Do I need both packages or one? And which one? HydraVision package or AMD Video Codec package? I am afraid of making matter even worse, so I need your input. Link to comment Share on other sites More sharing options...
FSP Posted October 18, 2012 Report Share Posted October 18, 2012 I also made another experiment. I installed Creator 2009 on the same computer, but in different directory and opened my production made in Creator 2012. Version 2009 opened it ! I see missed text everywhere and everything that resides on internal tracks is also missed, but it plays my production. However, when I tried to output it, Mpeg file did not even start, AVI file stopped on the 17th minute - this is a repetition of the same problem. This 2009 version works on my old computer, so I concluded that the problem is not with Roxio. There is something with my new computer. Looks like drivers that Sknis is talking about might help. Link to comment Share on other sites More sharing options...
FSP Posted September 26, 2012 Report Share Posted September 26, 2012 I can see everything up to the 17th minute and all my transitions in this area are "dissolve". But I erased this photo and a few clips before and after. Saved production under different name and ran rendering again. Now the message was "Unable to build render graph". I quit Roxio and opened again. Rendering lasted less than 1 second (10 frames). I repeated again - exit- open file- output- This time it produced 26 frames. No warnings, no messages. I found on the Internet (not related to Roxio) that a few people followed a suggestion similar to what Sknis suggested - they tried to install DirectX version 9 for games. Here is what they say: With my windows 7 I tried installing DirectX end-user runtime Web Installer The web installer will then check computer and download the DX .dll files that it thinks your computer needs. It will not install I’m getting “cabinet file necessary for installation cannot be trusted. Please verify the Cryptographic Services are enabled and the cabinet file certificate is valid” All this sounds to me like you have to have an advanced degree in computer science in order to use Roxio. I am completely lost. Is not everything supposed to be on Roxio disk and ready for installation? Link to comment Share on other sites More sharing options...
bimicher Posted October 18, 2012 Report Share Posted October 18, 2012 I also made another experiment. I installed Creator 2009 on the same computer, but in different directory and opened my production made in Creator 2012. Version 2009 opened it ! I see missed text everywhere and everything that resides on internal tracks is also missed, but it plays my production. However, when I tried to output it, Mpeg file did not even start, AVI file stopped on the 17th minute - this is a repetition of the same problem. This 2009 version works on my old computer, so I concluded that the problem is not with Roxio. There is something with my new computer. Looks like drivers that Sknis is talking about might help. I am pretty sure that C2012 project will not work on C2011. Link to comment Share on other sites More sharing options...
FSP Posted October 24, 2012 Report Share Posted October 24, 2012 To answer your question - my mini DV camera can download video in DV-AVI format, which I use in production. There is no consistency in Roxio 2012 behavior. It performs differently every time I do the same things and I cannot find or understand the reason. I did almost everything you, GURUs, sugested, but... I divided production into three parts, 15 minutes each. After many failed attempts to create output, I finally made three DV-AVI output files. Somehow Roxio was in a good mood and agreed to do it 3 times (not any more). Then I struggled to burn DVD. Creator 12 did not want to burn these three files on disk. MY DVD kept giving me error messages or simply closed. Then I opened Creator 2009 in my old computer and used MY DVD there to burn a disk from 3 .AVI files. It worked and I made a disk. Now I duplicate this disk. It is not a solution, but I got my 45 minutes movie on a disk and can watch it on TV. Big hanks all of you for help. You directed me and gave me more help than Roxio (now Corel) technical support Link to comment Share on other sites More sharing options...
bimicher Posted October 24, 2012 Report Share Posted October 24, 2012 To answer your question - my mini DV camera can download video in DV-AVI format, which I use in production. There is no consistency in Roxio 2012 behavior. It performs differently every time I do the same things and I cannot find or understand the reason. I did almost everything you, GURUs, sugested, but... I divided production into three parts, 15 minutes each. After many failed attempts to create output, I finally made three DV-AVI output files. Somehow Roxio was in a good mood and agreed to do it 3 times (not any more). Then I struggled to burn DVD. Creator 12 did not want to burn these three files on disk. MY DVD kept giving me error messages or simply closed. Then I opened Creator 2009 in my old computer and used MY DVD there to burn a disk from 3 .AVI files. It worked and I made a disk. Now I duplicate this disk. It is not a solution, but I got my 45 minutes movie on a disk and can watch it on TV. Big hanks all of you for help. You directed me and gave me more help than Roxio (now Corel) technical support All the problems you are having with Roxio Creator 2012 (there is no Creator 12) point to a problem with your system that is interfering with C2012 functioning properly. Link to comment Share on other sites More sharing options...
Jim_Hardin Posted October 24, 2012 Report Share Posted October 24, 2012 Do you have the specs for your PC listed somewhere??? Notice how we have them in our signature... I would like to see what you have now as well as what you have on your 'Creator 2009' PC, just to see what differences there are I would also like you to try out your Project This Way: (this doesn't have to be a polished project, this is just for a quick test) Create each Title you intend for your DVD Project in VideoWave! Output that VW Project to an mpeg2, same quality you will use on your DVD. When you have all of them as mpeg files, only then open MyDVD and create the project there with the mpeg files. Just want to see if that approach will make any difference Link to comment Share on other sites More sharing options...
FSP Posted October 25, 2012 Report Share Posted October 25, 2012 I never open Video Wave and MY DVD at the same time. I burn DVD from production when Video Wave is closed. Production can be burned on DVD disk with box “progressive” checked. (I have new type TV). MPEG and DV-AVI are interlace, as Roxio indicates, so if I burn DVD from MPEG my source is already interlace and checking box “progressive” does not change anything. I see on big progressive TV screen how quality suffers, if I use interlacive disk. The problem this time was that Roxio did not want to burn production. To troubleshoot and to exclude a possible problem with my DVD disk drive, I decided to output production first. At that point I discovered that Video Wave does not want to output production in any form. I checked all my video and photo files. Most of my videos came from the same source - my mini DV camera. Short clips that did not come from my camera, I imported into Video Wave and was able output them as DV-AVI files, which I used later in the long production. All photos have Jpg extension and nothing suspicious in their attributes. I have updated drivers, I have DirectX9. I uninstalled correctly and reinstalled Roxio from web site, I did almost everything that you, GURUs suggested, including dividing long production into three short. Video Wave still did not want to output any of the three new productions, but I noticed some improvements in its behavior and patiently tried again and again until miracles happened. I got three DV-AVI files and burned them on disk using another, older computer with Creator 2009, MY DVD. Creator 2009 does not work on my new computer, therefore I bought Creator 2012. Today, just for curiosity, I tried to output the same three 15 minutes long productions. I received the following error messages: for part 1 - "could not create randor object", but mpeg file WAS created. For part 2 I received "unspecified error" and mpeg was NOT created. For part 3 - no errors and mpeg WAS created. My computer system is presented in posting #13. If anything else is needed, please tell me where and how to get it from my computer. Thank you Link to comment Share on other sites More sharing options...
Jim_Hardin Posted October 25, 2012 Report Share Posted October 25, 2012 Since this has nothing to do with Creator 2011, it is getting moved! I don't see where you tried what I suggested... It seems that you don't try suggestions unless You Think they are going to work This could be why several contributors have dropped out. Link to comment Share on other sites More sharing options...
sknis Posted October 25, 2012 Report Share Posted October 25, 2012 You said: " To answer your question - my mini DV camera can download video in DV-AVI format, which I use in production." What program are you using to capture (download) the videos? How are you connected to your computer? It is unusual to capture video as a DV-AVI format; the capture programs I use and have used all seem to capture as 1440 by 1080 mpg2 (or similar). Link to comment Share on other sites More sharing options...
FSP Posted October 27, 2012 Report Share Posted October 27, 2012 To Sknis: I download movie from mini DV Sony camcorder that records on mini DV tapes. I use Windows Movie Maker that gives me an option to choose DV-AVI format, as you can see on the attached file. The connection with computer is Sony Fire Wire cable. I used this type of download for years and it has never been a source of a problem. In fact I never had any problem and did not understand how other people could have them when Roxio worked so well! Now it is my turn to experience them. To Jim: I don't see WHEN I did not follow your recommendations. I did divide 45 minutes production into three smaller parts. I saw some improvements, but not a resolution of my problem. I kept experimenting with these productions. Today Roxio changed its mood and ALLOWED me to output each of the three as AVI and MPEG files. But this is not a sure thing for tomorrow. Yesterday I tried to output the same productions and received usual errors, like "cannot create randor object" and "unspecified error" . After Roxio has been so kind to me today, I decided to burn a disk from the combined thee productions. It worked! For the 1st time since two months ago. However, MY DVD skipped photos and this is how my problem began 2 months ago and this is why I came to this forum for help. The missed photos reside mostly on overlay, but some reside on major video track. What else can I do? Link to comment Share on other sites More sharing options...
HoGs Posted December 27, 2012 Report Share Posted December 27, 2012 All I have to say is that I've had the exact same problems as Rookie. It happened on my old (but capable) computer, as well as my new top of the line one. I've tried PowerDirector, Adobe Premier, & Sony Movie Studio and I've always preferred Creator for a variety of reasons. It just breaks my heart that they no longer have a functional program. Link to comment Share on other sites More sharing options...
sknis Posted September 23, 2012 Report Share Posted September 23, 2012 Please note that there are a lot of people in other forums that are having issues with the latest NVidia drivers for rendering and playing. Stay with the older ones I use 301.42 with no issues. Link to comment Share on other sites More sharing options...
sknis Posted August 12, 2012 Report Share Posted August 12, 2012 When I burn my video and play it on my dvd player some of the photos are missing, but are playing when played back on my computer. If anynyone could help? There are several possible solutions to this issue. When you have finished your project, burn it to an ISO file. Download the free VLC to your computer and play the ISO file there. Are some images missing? If so, we can possibly rule out the burning (disc issue) for now. If there are images that are missing in the ISO file, use an image editing program to reduce the pixels in the image. Do you have an Image Editing program other than PhotoSuite? Link to comment Share on other sites More sharing options...
FSP Posted September 20, 2012 Report Share Posted September 20, 2012 I just got the same problem, but this is for the 1st time ever. Not all photos are missed, but some. I see black screen in those places.Those photos are not even on overlays, they are simple .jpg files on video track. Video clips are not missed. I used many versions of Roxio on many computers in the past. This is a new very powerfull computer and my photos are no more than 2.5 Mb. I already created on it with Roxio 2012 Pro a few movies and those movies did not have missed photos. I tryed two approaches: 1st - created output .AVI file from production. 2nd- burned DVD from production. In both cases i see during preview black screens in some locations and later on the disk that i play on DVD player. Anybody knows why? Link to comment Share on other sites More sharing options...
grandpabruce Posted September 20, 2012 Report Share Posted September 20, 2012 I just got the same problem, but this is for the 1st time ever. Not all photos are missed, but some. I see black screen in those places.Those photos are not even on overlays, they are simple .jpg files on video track. Video clips are not missed. I used many versions of Roxio on many computers in the past. This is a new very powerfull computer and my photos are no more than 2.5 Mb. I already created on it with Roxio 2012 Pro a few movies and those movies did not have missed photos. I tryed two approaches: 1st - created output .AVI file from production. 2nd- burned DVD from production. In both cases i see during preview black screens in some locations and later on the disk that i play on DVD player. Anybody knows why? In MyDVD, try using Software rendering to burn the DVD. Link to comment Share on other sites More sharing options...
FSP Posted September 20, 2012 Report Share Posted September 20, 2012 I tried, but it did not help. I noticed that ALL photos are missed, no some. I see only video clips. Whereever I put phots I see only black screen. Link to comment Share on other sites More sharing options...
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debk18
When I burn my video and play it on my dvd player some of the photos are missing, but are playing when played back on my computer. If anynyone could help?
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