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debk18

Photos Are Missing When Dvd Is Played Back

Question

When I burn my video and play it on my dvd player some of the photos are missing, but are playing when played back on my computer. If anynyone could help?

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I worked on my problem for two weeks with Roxio technical support. Their suggestions did not help. I re-downloaded Creator 2012 from their web site - no improvement. The error message that I receive now says "Unable to build the render graph".

They say that something is wrong with my computer, because everything works on their system. They don't know what the problem is and offered me to take a refund. . It means that I will not be able to use Roxio any more. Not on this computer, which I bought 6 months ago. So sad to forget 6 years of experience and switch to another program that I need to learn from the very beginning. I am so reluctant to do it

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Did you even bother to try what I suggested over 2 weeks ago by adding a couple of photos at a time (from a good point) and outputting to mpg until you get "missing photos" problem? You were reluctant to try because you did not want to waste the time doing it. Now it is 2 weeks later and you are no further ahead.

Did you also install DirectX 9? If not then that may be part of your problem

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"Unable to build the render graph". is usually an issue with your video card/chip. I don't want to read through all of the above. Did you update your video card drivers (post #10)? What driver are you using now?

 

Are you sure that you are using the latest driver for your card --- Here ? Also make sure that you download and install the "optional downloads" Follow the instructions for removing the old drivers and installing the new ones. Do not use the beta drivers.

Edited by sknis

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Dear Myguggi:

I did today what you suggested long ago. I still don't understand how it can help to solve the problem, but here is the results.

I could output 3 minutes long production in both .AVI and Mpeg.

9 minutes long production allowed me to output it only as Mpeg, but I saw on preview that it skipped some photos (not all). 9 minutes AVI output freeze on the first frame.

17 minutes long production did not miss any files in Mpeg output until the 10th minute, when it stopped. No error messages, just stopped.

Now listen to this: yesterday I was able to create the very same 17 minutes production output as Mpeg! But not today. No consistancy.

I noticed that in all cases Roxio process video much faster than photos - very strange considering huge number of Mb in video.

 

I do have DirectX9. I saw it during download from Roxio web site.

 

Dear Sknis:

I updated drivers from AMD site by using autodetect about a months ago. The site that you suggested today has the same 12-8 version, so I have the latest drivers.

As to optional downloads, there are two optional packages on the site that you gave me. Do I need both packages or one? And which one? HydraVision package or AMD Video Codec package? I am afraid of making matter even worse, so I need your input.

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I also made another experiment. I installed Creator 2009 on the same computer, but in different directory and opened my production made in Creator 2012. Version 2009 opened it ! I see missed text everywhere and everything that resides on internal tracks is also missed, but it plays my production.

However, when I tried to output it, Mpeg file did not even start, AVI file stopped on the 17th minute - this is a repetition of the same problem. This 2009 version works on my old computer, so I concluded that the problem is not with Roxio. There is something with my new computer. Looks like drivers that Sknis is talking about might help.

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Dear Myguggi:

I did today what you suggested long ago. I still don't understand how it can help to solve the problem, but here is the results.

I could output 3 minutes long production in both .AVI and Mpeg.

9 minutes long production allowed me to output it only as Mpeg, but I saw on preview that it skipped some photos (not all). 9 minutes AVI output freeze on the first frame.

17 minutes long production did not miss any files in Mpeg output until the 10th minute, when it stopped. No error messages, just stopped.

Now listen to this: yesterday I was able to create the very same 17 minutes production output as Mpeg! But not today. No consistancy.

I noticed that in all cases Roxio process video much faster than photos - very strange considering huge number of Mb in video.

 

I do have DirectX9. I saw it during download from Roxio web site.

 

Dear Sknis:

I updated drivers from AMD site by using autodetect about a months ago. The site that you suggested today has the same 12-8 version, so I have the latest drivers.

As to optional downloads, there are two optional packages on the site that you gave me. Do I need both packages or one? And which one? HydraVision package or AMD Video Codec package? I am afraid of making matter even worse, so I need your input.

 

There is something happening in your system as you increase the project size. Avi is a very generic term, can you be more specific? is it DV avi, DivX or what?

I don't know what format you source videos ar. If they are DVD compliant mpeg and you are rendering to DVD compliant mpeg then there is no rendering required and the process is fast.

 

How much free space do you have left on your system drive? Have you defragmented your drive lately?

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I also made another experiment. I installed Creator 2009 on the same computer, but in different directory and opened my production made in Creator 2012. Version 2009 opened it ! I see missed text everywhere and everything that resides on internal tracks is also missed, but it plays my production.

However, when I tried to output it, Mpeg file did not even start, AVI file stopped on the 17th minute - this is a repetition of the same problem. This 2009 version works on my old computer, so I concluded that the problem is not with Roxio. There is something with my new computer. Looks like drivers that Sknis is talking about might help.

I am pretty sure that C2012 project will not work on C2011.

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To answer your question - my mini DV camera can download video in DV-AVI format, which I use in production. There is no consistency in Roxio 2012 behavior. It performs differently every time I do the same things and I cannot find or understand the reason. I did almost everything you, GURUs, sugested, but...

 

I divided production into three parts, 15 minutes each. After many failed attempts to create output, I finally made three DV-AVI output files. Somehow Roxio was in a good mood and agreed to do it 3 times (not any more). Then I struggled to burn DVD. Creator 12 did not want to burn these three files on disk. MY DVD kept giving me error messages or simply closed. Then I opened Creator 2009 in my old computer and used MY DVD there to burn a disk from 3 .AVI files. It worked and I made a disk. Now I duplicate this disk. It is not a solution, but I got my 45 minutes movie on a disk and can watch it on TV.

 

Big hanks all of you for help. You directed me and gave me more help than Roxio (now Corel) technical support

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To answer your question - my mini DV camera can download video in DV-AVI format, which I use in production. There is no consistency in Roxio 2012 behavior. It performs differently every time I do the same things and I cannot find or understand the reason. I did almost everything you, GURUs, sugested, but...

 

I divided production into three parts, 15 minutes each. After many failed attempts to create output, I finally made three DV-AVI output files. Somehow Roxio was in a good mood and agreed to do it 3 times (not any more). Then I struggled to burn DVD. Creator 12 did not want to burn these three files on disk. MY DVD kept giving me error messages or simply closed. Then I opened Creator 2009 in my old computer and used MY DVD there to burn a disk from 3 .AVI files. It worked and I made a disk. Now I duplicate this disk. It is not a solution, but I got my 45 minutes movie on a disk and can watch it on TV.

 

Big hanks all of you for help. You directed me and gave me more help than Roxio (now Corel) technical support

 

All the problems you are having with Roxio Creator 2012 (there is no Creator 12) point to a problem with your system that is interfering with C2012 functioning properly.

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Do you have the specs for your PC listed somewhere???

 

Notice how we have them in our signature... I would like to see what you have now as well as what you have on your 'Creator 2009' PC, just to see what differences there are ;)

 

I would also like you to try out your Project This Way:

(this doesn't have to be a polished project, this is just for a quick test)

 

 

Create each Title you intend for your DVD Project in VideoWave!

 

Output that VW Project to an mpeg2, same quality you will use on your DVD.

 

When you have all of them as mpeg files, only then open MyDVD and create the project there with the mpeg files.

 

Just want to see if that approach will make any difference <_<

Edited by Jim_Hardin

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I never open Video Wave and MY DVD at the same time. I burn DVD from production when Video Wave is closed. Production can be burned on DVD disk with box “progressive” checked. (I have new type TV). MPEG and DV-AVI are interlace, as Roxio indicates, so if I burn DVD from MPEG my source is already interlace and checking box “progressive” does not change anything. I see on big progressive TV screen how quality suffers, if I use interlacive disk.

The problem this time was that Roxio did not want to burn production. To troubleshoot and to exclude a possible problem with my DVD disk drive, I decided to output production first. At that point I discovered that Video Wave does not want to output production in any form. I checked all my video and photo files. Most of my videos came from the same source - my mini DV camera. Short clips that did not come from my camera, I imported into Video Wave and was able output them as DV-AVI files, which I used later in the long production. All photos have Jpg extension and nothing suspicious in their attributes.

I have updated drivers, I have DirectX9. I uninstalled correctly and reinstalled Roxio from web site, I did almost everything that you, GURUs suggested, including dividing long production into three short. Video Wave still did not want to output any of the three new productions, but I noticed some improvements in its behavior and patiently tried again and again until miracles happened. I got three DV-AVI files and burned them on disk using another, older computer with Creator 2009, MY DVD.

Creator 2009 does not work on my new computer, therefore I bought Creator 2012.

Today, just for curiosity, I tried to output the same three 15 minutes long productions. I received the following error messages: for part 1 - "could not create randor object", but mpeg file WAS created. For part 2 I received "unspecified error" and mpeg was NOT created. For part 3 - no errors and mpeg WAS created.

My computer system is presented in posting #13. If anything else is needed, please tell me where and how to get it from my computer.

Thank you

Edited by FSP

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Since this has nothing to do with Creator 2011, it is getting moved!

 

I don't see where you tried what I suggested...

 

It seems that you don't try suggestions unless You Think they are going to work :huh:

 

This could be why several contributors have dropped out.

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You said: " To answer your question - my mini DV camera can download video in DV-AVI format, which I use in production."

 

What program are you using to capture (download) the videos? How are you connected to your computer? It is unusual to capture video as a DV-AVI format; the capture programs I use and have used all seem to capture as 1440 by 1080 mpg2 (or similar).

Edited by sknis

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To Sknis: I download movie from mini DV Sony camcorder that records on mini DV tapes. I use Windows Movie Maker that gives me an option to choose DV-AVI format, as you can see on the attached file. The connection with computer is Sony Fire Wire cable. I used this type of download for years and it has never been a source of a problem. In fact I never had any problem and did not understand how other people could have them when Roxio worked so well! Now it is my turn to experience them.

 

To Jim: I don't see WHEN I did not follow your recommendations. I did divide 45 minutes production into three smaller parts. I saw some improvements, but not a resolution of my problem. I kept experimenting with these productions. Today Roxio changed its mood and ALLOWED me to output each of the three as AVI and MPEG files. But this is not a sure thing for tomorrow. Yesterday I tried to output the same productions and received usual errors, like "cannot create randor object" and "unspecified error" . After Roxio has been so kind to me today, I decided to burn a disk from the combined thee productions. It worked! For the 1st time since two months ago. However, MY DVD skipped photos and this is how my problem began 2 months ago and this is why I came to this forum for help. The missed photos reside mostly on overlay, but some reside on major video track.

 

What else can I do? post-36672-0-96310700-1351352167_thumb.jpg

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All I have to say is that I've had the exact same problems as Rookie. It happened on my old (but capable) computer, as well as my new top of the line one. I've tried PowerDirector, Adobe Premier, & Sony Movie Studio and I've always preferred Creator for a variety of reasons. It just breaks my heart that they no longer have a functional program.

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