Driver: Directcd Disabled

[justphilip]

I am experiencing a start up message "Driver is blocked due to compatibility issues." Vista Windows gives the following resolution message

"DirectCD has been blocked from running because it might prevent your computer from starting correctly in the future."

 

Your version of DirectCD isn't compatible with this version of Windows.

 

My operating system is Vista DirectX Version 10 using an Intel 2 core 6400 @ 2.13Ghz.

 

I have a feeling some other software that I installed created this problem and I am not sure how DirectCD is used in Creator 2012 so I am uncertain as to what remedy I should seek. TIA JP

[justphilip]

Hi Brendon, I can't make heads or tails of this information. It appears to be conflicting data; could it be the result of an Internet Explorer crash or the result of a vrus? It looks like pieces of Dell Sales ad. I'm not aware of any Dell software that should be on my machine. More than that the Win7 scares me! Any sugestions? TIA JP

[Brendon]

No, that's part of Creator 2012. The error messages in your first post refer to Direct CD which is a way lot different.

 

Did you have any luck peeping in there with RegSeeker for Direct CD?

 

Brendon

[justphilip]

Sorry Brendon, nothing that contained 'Direct CD' verbage or otherwise look suspect, see attached word doc. You mentioned Vista Logs, is this the next step? JP

Startup Entries.doc

[Brendon]

You have a very busy startup - 20 more entries than I have But no, nothing suspicious in there at all.

 

If you're still getting that annoying error message at startup I guess we need to look at system error logs. I don't know much about Vista, so I'll do some swot and get back to you later with [i hope] some suggestions.

 

Brendon

[justphilip]

Thanks Brendon! JP

[Brendon]

Okay Philip,

 

It seems that Vista has an error log similar to the one my XP has.

 

Go to Control Panel > Administrative Tools >Event Viewer. The event Viewer shows you three categories of errors, Application; Security; and System. I think the log where this error of yours should show is 'System', although it might appear in 'Application'

 

If the error shows every time you start Windows, you could clear out all the logs and then restart Windows. After the error shows, go view those logs and look for one with a red Error flag. I don't have any errors to demonstrate to you, only a Warning one. I think the error one is a red circle with a cross in it.

 

 

If you double-click an entry, a box opens to give you more info about the log entry. e.g.

 

 

If you have cleared your logs then the number of entries you have to sift through will be greatly reduced.

Go through the error entries to see if you can find one referring to DirectCD, and come back here with it.

 

To do that initial clearing of logs, highlight a category, then go to Action on the top toolbar, and 'Clear all Events'. You get the option to save the log before you clear, but I didn't worry about that.

 

Regards,

Brendon

[justphilip]

Hi Brendon,

I think we may have found somethin, see attached Word document. Hopefully the next step is a cleanup - perhaps eliminating startup entries - any danger in deleting entries? TIA JP

System Error Log errors via Event Viewer.doc

[Jim_Hardin]

(Here is your log as pictures

)

 

 

 

[Brendon]

Hi Brendon, Sorry to be such a headache for you!

I don't mind, JP. It's a challenge.

 

Okay, you got the right registry key and there are no DirectCD drivers being called through there. PXHelp20 is a standard Roxio filter, and the other is a GEAR/iTunes one. There shouldn't be any problems there.

 

There should be some error log available in Vista to identify the filename of the driver it's blocking, but I have religiously avoided Vista swo I don't know it. For the moment we'll have to try another way.

 

There are many different ways a program can be called at Windows startup, but one of the easiest ways for the non-Geek to check them all at once is a free, safe, small program called RegSeeker. It's less than half a MB in size, and available here: http://www.hoverdesk.net/freeware.htm There are no nasties or surprises on their page, either.

 

If you run RegSeeker and click on the 'Startup Entries' button you'll be shown a list of programs which are started each time Windows starts. Just look at them and see if you can find an entry which calls Direct CD, then Quit RegSeeker and come back to tell me what you found.

 

Here's the one for the machine I'm on at the moment. I check this regularly to make sure nothing nasty has crept in.

 

Regards,

Brendon

[Brendon]

Hi Philip,

 

Sorry, I've been away from the Board - my daughter is overdue to give birth, and after a difficult day the surgeon is taking over. No results there yet. Waiting on tenterhooks.

 

 

I don't see any reference to Dell in your event log. Is that what you're referring to? It seems to show that the driver causing the error message is in fact Direct CD's UDFReader.sys. You might also be having a problem with a parallel port driver, but that's not related to this and if you're not having trouble printing then I'd suggest you ignore that one.

 

How did the UDF Reader get there? See post #13. It may have been installed from an old Direct CD disc.

 

What to do about it? The best way would be to remove both the offending driver file and whatever reference is trying to load it at Windows startup. I think it will be a registry reference, but it doesn't seem to be in among the usual suspects.

 

-Run regedit, press Ctrl-F to open the 'find' box, and look for udfreadr.sys in the registry. Note where it is, and press F3 to search again, until you're done. Let me know what you find. We should be able to delete the key which tries to load the driver, but I'd rather we got together to do that.

-search the system drive for copies of the file udfreadr.sys, and when you find them rename them to udfreadtr.sys.old. That will cause Windows to lose track of them.

 

I think we're near the end of the bumpy track.

 

Regards,

Brendon

[justphilip]

Hi Brendon,

I hope all is well with your family. Mine was a difficult birth 73 years ago - delivered by C-section - all went well.

 

On the udfreader.sys search with regedit - no occurences.

 

What possible damage could I do to my system if I deleted entries in my start-up folder? It seems to me that one of the 23 entries is the culprit, My difficulty is identifying what they are and if any are truely needed. I would leave my security and ms entries in tack. What do you think? TIA JP

Startup Entries.doc

[cdanteek]

Don't understand why you post Microsoft Word Document with a image instead of just posting a .jpg image?

[Jim_Hardin]

It would save a little trouble

 

 

 

 

 

 

 

Picture Posting info HERE

[Brendon]

Morning Philip,

 

Baby was large and not wanting to appear so in the end they did a c-section for safety. Melanie Jean was 4.96 KG [10lbs 15oz] at birth. [Her father is 6' 5".]

Mother and baby doing well.

 

Now, back to your baby - Your startup entries haven't changes since you posted them back in post #20. I am confident that none of them is calling for udfreadr.sys, so you can forget about them.

The udfreadr is not being called by a direct entry in the Registry, so we can't stop it there.

 

The Udfreadr.sys file must exist in your system since the error log shows it is being blocked. At this point I would find it and rename it so that Vista can't find it any more.

 

Do you know how to search for files in your system? You need to include hidden or system files in the search. If you find the file, and change its name to udfreadr.old then Windows won't try to load it anymore. Do a thorough search in case there is more than one copy of the file.

 

Would you try that, and come back to me with your results?

 

Regards,

Brendon

[justphilip]

Hi Brendon, I did a search of the registry for 'Udfreadr.sys' file and had a no find. I then did a search for 'Udfreader' and had 4 finds.should I add a '.old' to (1)? Found it in these locations:

 

(1) Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\CDBurning\ExcludedFS

and folder names

(2) Computer\HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Udfreadr

(3) Computer\HKEY_LOCAL_MACHINE\System\ControlSet002\Services\Udfreadr

(4) Computer\HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Udfreadr

 

If the above is not the problem, I can not see any alternative than to slowly delete entries from my 'startup' file and deinstall no longer used programs. To that end, please see the attached file of Roxio prgms. Are they associate with Creator 2012 or Easy VHS to DVD 3 Plus? TIA JPRoxio Application Programs.doc

[Brendon]

Hi Philip,

 

Entry (1) lists file systems which cannot be burned to audio CDs. The entry is needed and should be left alone.

 

I don't have an Udfreadr key in my ControlSets so this might be connected to your error. However I'm not running Vista.

To check it, look at (4) the current ControlSet with Regedit.

 

-first highlight the Udfreadr key, then click File > Export . . . and give a name. The key will be exported to a saved file using the name and location you gave.

-now with that key still highlighted, hit the Delete key and delete it.

-close regedit, and restart windows to see if the error still shows.

 

If the error doesn't show any more, I guess you've nailed it. If it does still show and you want to put your registry back how it was, find that saved 'reg' file you just made, and double-click on it to import it back into the registry.

 

If it does still show, I'm not quite sure where we should go next.

 

 

Out of the list of applications, Regcure and Safari aren't Roxio programs

All the apps with the blue Roxio flame icon are from Creator Basic 9, and can be uninstalled if you aren't using that.

Photoshow is installed by Creator 2012.

None of these applications contain DirectCD or the UDF reader.

 

My best guess at the source of this pest is in your post #11, where you mention recovering a CD and talk about udfrinst. Udfrinst is the installer for the UDF reader, and is built in to each Direct CD disc. Perhaps about then you clicked something you shouldn't and got infected with this reader.

 

Regards,

Brendon

[justphilip]

Hi Brendon,

Since the errant driver message references Roxio and for the lack of any other clue, could the following entry be the one?

 

HKEY_LOCAL_MACHINE

Software\Microsoft\windows\CurrentVersion\Run

RoxioWatchTray "C:\Program Files\Common Files\Roxio Shared\13.0\SharedCom\RoxWatchTray13.exe

TIA JP

[justphilip]

Hi Brendon, Sorry to be such a headache for you!

Under Computer > HKEY_LOCAL_MACHINR > SYSTEM > Controlset001 > Control > Class > {4D36E965-E325-11CE-BFC1-08002BE10318}

Default REG_SZ DVD/CD-ROM DRIVES

Class REG_SZ CDROM

ClassDesc REG_SZ @%SystemRoot%\System32\StorProp.dll,-17001

EnumPropPages... REG_SZ storprop.dll,DvdPropPageProvider

IconPath REG_MULTI_SZ %SystemRoot%\System32\images.ddl,-30

Installer32 REG_SZ storprop.ddl,DvdClassInstaller

LowerFilters REG_MULTI_SZ PxHelp20

NoInstallClass REG_SZ 1

SilentInstall REG_SZ 1

UpperFilters REG_MULTI_SZ GEARAspiWDM

 

Is this what we need to find? TIA

[Brendon]

Sorry JP, I think I wasn't detailed enough. Here's my registry screen-shot again.

 

 

You will have seen that there are many {4D36E965-E325-11CE-BFC1-08002BE10318} folders or keys in that display. As you highlight each one moving up or down the list, you'll see that the values in (Default) and Class change as you move from key to key. That's the area I've drawn a red rectangle around.

 

The one we want has a (default) value of "DVD/CDROM drives". [Others are Computer, Disk drives, Display adaptors etc - ignore them please.]

 

Can you tell/show me what filters are listed in that particular key, please?

 

The dot4usb driver you show is for an HP printer, and the GEARAspiWDM driver is from Gear or iTunes software, I think.

 

 

Your other question, the keys in the registry are represented as folders by the Windows registry editor. If the 'folder' has a little plus sign it means the key has subkeys, but in general if you click on a key in the left pane of the Regedit window you should see the values of its contents appear in the right pane. Even if it's otherwise empty, it should show a (Default) value in the right pane.

 

Regards,

Brendon

[justphilip]

Brendon after a novice search of opening each folder to its lowest denominator, my son-in-law asked why I didn't do a search! Using the search tool, I finally found the upperfilters and the lowerfilters locations.

 

Lowerfilter:

Computer > HKEY_LOCAL_MACHINR > SYSTEM > Controlset001 > Control > Class > {36FC9E60-C465-11CF-8856-444553540000} > 034

Content LowerFilters REG_MULTI_SZ dot4ursb

 

UpperFilters

Computer > HKEY_LOCAL_MACHINR > SYSTEM > Controlset001 > Control > Class > {4D36E965-E325-11CE-BFC1-08002BE10318}

Content LowerFilters REG_MULTI_SZ GEARAspiWDM

 

Is it normal to have folders in the registry that will not open to show their contents?

 

TIA JP

[Brendon]

Goodness, things just got even more complicated! There may be udfrdr, and is your Operating System 64-bit too?

 

When DirectCD formats a disc it makes the main area a UDF volume and leaves a small area in CDFS.

 

If you put the disc into a machine which has the software installed to read the UDF volume you see the 'contents' of the disc, otherwise your machine will only see the small area and the disc will offer to install a UDF Reader. You may have the Win 95 UDF reader squeezed in there somehow.

 

Unless we can get Vista to tell us the name of the driver it's protesting about, I think you should do the "Run REGEDIT. . ." thing from Post #10. Hopefully the errant driver will stand out.

 

Brendon

[justphilip]

On fragments search found: cdralw2k.sys in drivers(c:\windows\system32) and PrimoSDK(c:\Program files\Roxio\PhotoShow\Video); cdralw2k.64 also under Video. No find on pwd*.*

Found cdr4 inf(c:\windows), cd4x86 catroot(c:\windows\system32) and cdr4_xp.sys drivers(c:\windows\system32). Data wise and usable programs Migrated from Win 95 ==> Win98 ==> XP ==> Vista. TIA JP

[justphilip]

In my search for a way to open MS 'Picture It' files (*.mix), I acquired pgms CDRoller, RegCur Pro, Driver Manager, and XnView programs. The interesting thing is that an archieved backup copy of folder 'Roxio" dated 6 Mar 2011 only contains Express Labler 3 folder. Now it has no Express Labler 3 but in its place is Photoshow, etc. I am wondering when I used CDRoller to recover a CD of old photos that the problem occured then. My log references on that follows:

 

Rcovered CD (dated 26 Nov 2000) contents: Autorun and application program Udfrinst (Roxio UDF Reader for windows 95/NT). Properties state for Udfrinst that it is compatible with XP and then says DirectCD is a product name copyright by Roxio Application Vwersion 5.0.0.141.

 

If I recovered an old Roxio pgm in the 'Roxio' Folder, would it be safe to recover that file from my archieve? Or, should I pursue your further search for DirectCD fragments? TIA JP

[Brendon]

1. I searched the program files ‘C:\Program Files\Roxio\DirectCD’ did not find any reference to DirectCD.What surprised me is that I found three Roxio Folders with the following properties: (a) ‘Roxio’ ( Roxio 2012 both were created on 7 May 2012 and© ‘Roxio Easy VHS to DVD 3’ which was created on 19 Apr 2012.2. File ‘cdralw2k.sys’ was found in Folder ‘c:\Program Files\Roxio\PhotoShow\Video\PrimoSD’It was last accessed 7 May 2012, it has Digital Signature ‘Sonic Solutions’ copyrighted 1994 – 2005 and last modified 25 Sep 2010.In that all three folders were created in 2012, I am at a lost as to the correct direction to go especially since (a) and ( would appear to have been created during the Creatoe 2012 install.Are we having fun yet? TIA JP

 

Having fun? It's almost enough to start tearing your hair out. Good thing I have a crew cut.

 

Okay, here's some interesting factoids. Let's see if we can stitch them together to make sense.

[1] Creator 2012 normally only has a BackOnTrack folder in C:\Program Files\Roxio, at least in the installs I've done in XP and Windows 7.

It doesn't have a Photoshow folder. Where did Photoshow come from? Did you install that separately?

 

[2] Easy CD Creator Version 5 has the last DirectCD I can find, and its cdralw2k.sys is Copyright Roxio 2001-2002. Where did your file, Copyright Sonic 1994-2005 come from? Have you installed other CD/DVD writing programs not yet mentioned?

 

[3] In any event, when I did a custom install of ECDC5 in a virgin XP a short while ago and installed only DirectCD out of the menu, there were three drivers installed. They were Cdr4_2k, Cdralw2k and pwd_2k. They were all uninstalled when I uninstalled DirectCD again.

 

 

May I suggest you search for CDR4*.* Cdralw*.* and pwd*.* files on your machine. The wildcards are because the software installed different versions [2k, XP, etc] on different Operating Systems. I think one of these is likely to be the driver your system is complaining about. If you find them, rename them and see if the problem stops.

 

If this doesn't get the offending driver,

-run REGEDIT

-search for upperfilters

-find the folder which contains upperfilters and lowerfilters like my screen capture

-tell me the names in those filters.

 

 

 

I'm sorry this is so complex, but your system seems to be very complex. Did you upgrade to Win98 and then to Vista, rather than wiping the drive before you installed the new Operating System?

 

Regards,

Brendon

[bimicher]

1. I searched the program files ‘C:\Program Files\Roxio\DirectCD’ did not find any reference to DirectCD.

What surprised me is that I found three Roxio Folders with the following properties: (a) ‘Roxio’ ( Roxio 2012 both were created on 7 May 2012 and

© ‘Roxio Easy VHS to DVD 3’ which was created on 19 Apr 2012.

 

2. File ‘cdralw2k.sys’ was found in Folder ‘c:\Program Files\Roxio\PhotoShow\Video\PrimoSD’

It was last accessed 7 May 2012, it has Digital Signature ‘Sonic Solutions’ copyrighted 1994 – 2005 and last modified 25 Sep 2010.

 

In that all three folders were created in 2012, I am at a lost as to the correct direction to go especially since (a) and ( were appear to have been created

during the Creatoe 2012 install.

 

Are we having fun yet? TIA JP

 

DirectCD have nothing at all to do with Roxio Creator 2012, Vhs to DVD 3 or Roxio PhotoShow..

 

You seem to have all sorts of remnants from previous install/uninstalls which are screwing up your system