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Audio But No Video


JDWoh2
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Just bought the Easy VHS to DVD 3 today. Installed fine. Got everything hooked up, but when I press play, while I hear the video, it says "no video signal" on the screen. Here is some info:

 

The VCR is a Samsung model #VR5704

 

Dell Vostro 220

Intel ® Core 2 Duo CPU

E7500@2.93 GHz

2.96GB of RAM

Microsoft XP

 

Intel ® G45/G43 Express Chipset

 

I don't have a webcam, and the USB is plugged into the back of the computer.

 

Under devices, it does say Roxio Video Capture USB, however the other one just says USB Audio Device (does not specify 2861, that I can tell).

 

I am also using the composite Video Adapter.

 

Tried plugging in a DVD player instead (Sony DVP-NS400D), and the same thing happened. Sound, but no video signal.

 

Anyone have any ideas? Thanks in advance!

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The Device Manager readings imply that you plugged the USB Device into your PC before you installed the software...

 

(hint ~ never, ever plug a USB Device into a PC until you have installed the software!!!!! unless the instructions specifically tell you to)

 

You will need to

Plug in the USB Device

 

Disable BOTH entries in the Device Manager

 

Remove the device and place it in another room

 

Start an install of the Software again, only choose
Repair
when it is offered

 

Reboot and only then plug in the USB Device

 

Let us know how you make out ;)

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Same thing happened to me, except that I got 10 seconds of video. When I pressed the record button, the playback screen turned green or black and then said no video signal. I tried moving the usb to another port, I purchased a S-Video cable, same thing. I tried uninstalling and reinstalling, same thing.

The computer is an e-machine with Windows 7, the VCR is Sanyo with but is about 5 years old. You seem to have more knowlegde about this than the tech support for Roxio.

 

I have uninstalled and reinstalled the software. plugged in the device and again for the first 10 seconds I see video and hear audio, however once the record button is hit, only audio is heard for about another 10 seconds and the screen goes green. It was funny though that when the playback screen first came up after the reinstall what I saw was the DVD video ball bouncing around on the screen. The S-Video cable was plugged in. In order to get the VCR screen, I had to hit unplug the S-Video and plug in the yellow video cable connection. As long as I do not press the record button, I can watch the video, that means that there is a signal. However as soon as I press the record button, everything stops.

Edited by Alexis P
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JD posted in Aug and never returned ~ we could assume all went well :lol:

 

There are 2 things I suggest for your Problem, which is completly different from the Topic...

 

One: Try a different Tape or different Source, such as a DVD Player or Camcorder!

 

It could be a spot on the tape that interrupts the capture and a different Source will confirm or deny this ;)

 

Two: Do the reinstall as I outlined in Post #2!

 

Each and everyone of those steps is needed and in that order.

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I had tried a few different tapes. I have tried a DVD, Same result. I uninstalled and reinstalled completely the software and device after software was installed. I can watch an entire video in the playback screen, and hear all the audio, until I press or click the record button. It is then that that screen turns black and then green and the audio cuts out after 10 seconds. When I press or click the record button again to stop recording, no file ever populates the Video List. However, if I go to the file where the videos are saved, there is a file called My Video.mpg with 0 bytes. I let it record for more that 7 mins once just to see if there would be a difference. There is none. When I click on the file, it tells me that the format is not supported. I thank you for your suggestions. Do you have any others. In device manager you suggest disabling both devices, can you be more specific?

Edited by Alexis P
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Signal is Signal... if you have a Preview then the Signal is reaching your PC and the Software & Drivers are intact...

 

When you click record, it is the same Signal coming to your PC, nothing changes in that regard...

 

However, the LOAD on your PC goes up tremendously :huh:

 

Your PC is taking "still pictures" (frames) of 720 X 480 size and compressing them to mpeg2 specifications and storing them on your HDD AND doing this 30 times per second :o

 

And it really sounds as though your PC may not be up to the task...

 

The important factors are CPU speed, Video Card and HDD Free Space.

 

Press Win-Pause to get the CPU Info:

 

post-39730-0-82485800-1349433208_thumb.jpg

 

post-39730-0-10014900-1349433208_thumb.jpg

 

Then Device Manager and expand your Video Card info"

 

post-39730-0-50676800-1349433205_thumb.jpg

 

post-39730-0-77041300-1349433763_thumb.jpg

 

And by using Windows Explorer, you can find your HDD Free Space by clicking on Computer:

 

post-39730-0-47586200-1349433765_thumb.jpg

 

Look those up and tell us what you have ;)

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Here is the information you requested:

Processor: AMD Athalon II X2 200

Installed Memory (RAM): 3.00 GB (2.75 usuable)

System Type - 64 bit Operating System

Manufacturer: eMachines

Model: EL1358G

Windows 7 Home Premium

Device Manager

Display Adapters: NVIDIA GeForce 6150SE nForce 430

HDD Free space 725GB or 913 GB

 

All of that looks like enough to me. But you tell me.

 

Additionally, when the video stop, I have to close the program and restart it (Easy VHS to DVD) to see the video again. Stop recording, and restarting or starting a new project will not bring the playback into the screen again. I have to totally close the program and restart the program (not the computer).

Edited by Alexis P
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Jim, If I may.

 

The specs for that computer call for a graphics chip (graphic processor unit -GPU) which is an on the motherboard computer chip. It uses the memory on that motherboard. A video card card has that GPU on a separate card that plugs into the motherboard. It carries its own memory that is dedicated just for graphics. The advanctage is the memory and the ability to change out the card when new and faster ones are developed.

Your computer is upgradeable to have a graphics card but it may not be worth it.

 

Try this first. Open the program and go to file and then preferences. Put a check next to software render. Save it and then try to see if you are getting the video.

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I had tried that, with the same results. Nothing I seem to do works. I am on a very limited income and cannot afford an expensive fix. What is the least expensive graphics card you could recommend to fix this problem, that will work with my system. What's the difference between a video card and a chip? and why don't them label them that way.

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You asked ". What's the difference between a video card and a chip?" I thought that I explained it thoroughly in my last post. Did you read the entire post or just the last paragraph? What did I not explain thoroughly? Where is the disconnect?

 

At this point, I would not recommend a graphics card. If it doesn't work in software render, then I doubt that it will work at all.

 

You can try to repair the installation after you have done this (link). For best results, you would have to uninstall the drivers for your device and then do the software repair and then repair or re-install the software. It sounds like you don't have a lot of computer experience. Is that true? Do you have someone to help? We can give you directions but you have to follow them exactly. Re-read post 2.


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Edited by sknis
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I did read the entire thing. So what you are telling me is that a chip is on the motherboard and an actual graphics card is separate from the motherboard. I have a lot of experience with computer, but not with graphics cards. I had already done everything you have suggest prior to your suggestions,, with the expection of the link you have provided. Roxio was suppose to provide me with a link.I will use the link and try repairing. Thanks for you input. I will let you know how it goes. Pretty much, I would not know how to install a graphics card if I were to purchase one, and it doesn't look like my computer has an additional slot in the back for a graphics card. Again thanks for your input.

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You need to do these suggestions again...

 

As often as not, things do not work on the first try. Also the second or third time you try it, you just might realize you were not doing it as suggested in the previous attempts ;)

 

AFTER you do this it would also be interesting if you tried another completly different source, like a DVD Player or camcorder.

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I wiill do all of this again. I have check to verify that all the updates are completed, however I will go thru each one of these step again. However I have another quick question, I also have a laptop computer. I installed the software on my desktop because I figured that is where I would do the work. However my laptop has the following graphic card. AMD Radeon HD 6250. Is this a card or is it also a chip?

It is also Windows 7 Home Premimum. AMD c-50 processor with 2.0 GB of RAM and 97.3 GB of HDD space free. Should I try loading in on my laptop, or would that probably not work too.

Edited by Alexis P
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That is a low end lap :mellow:

 

The CPU is about 1 GHz and the video "card" is infact an integrated chip design...

 

I would suggest that you do the Repair and try the Software Render that Steve pointed out first!

 

If that fails to help, then by all means TRY it on the laptop.

 

The Software EULA specifies One Liscense = One Install but for testing like this, I don't see that as a problem. After all, your only going to keep the one that works ;)

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Thanks for the information on the laptop. That's what I thought and why I started with my desktop. I am working on the suggestion that Steve gave. I have gone thru all the steps and am just completed the repair. I just re-enabled all the startup background applications thru msconfig and turned my anti-virus back on. I have rebooted and am now going to see if this works. I will let you know how it goes. Thanks for all the input from you and Steve. You both have been most helpful, and I have learned a lot.

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This is what I have found. While I still cannot use the Record, Edit, Share feature, it looks like I can record directly to DVD. I am recording right now to a DVD and once it is complete, l will let you know how it looks (if I can see what recorded or play the DVD in my DVD player. thanks for your help on the to both Jim and Steve.

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This is what I found. The first time I tried using the Record to DVD feature it worked. A DVD was created and I was able to play it in my DVD player. When I tried to make a second DVD, it would although the program said it complete, it would not play in my DVD player, the opening title slide just played on and on, there was no disc menu, no options. So I tried uninstalling and reinstalling again using the steps given. This time when I went to do my Windows Updates, it said Windows had never been updated. Although I could see updates, and the update components were set to automatically receive. When I would try to update, it said no updates selected. So I had to do a restore system to the point before which Roxio was initially installed, then all my updates shows and my system came back. At this point, I have not reinstalled Roxio, and I am not sure that I want to reinstall it if it is going to affect my system in this way. But I may give it one more try. What do you suggest?

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This is what I found. The first time I tried using the Record to DVD feature it worked. A DVD was created and I was able to play it in my DVD player. When I tried to make a second DVD, it would although the program said it complete, it would not play in my DVD player, the opening title slide just played on and on, there was no disc menu, no options. So I tried uninstalling and reinstalling again using the steps given. This time when I went to do my Windows Updates, it said Windows had never been updated. Although I could see updates, and the update components were set to automatically receive. When I would try to update, it said no updates selected. So I had to do a restore system to the point before which Roxio was initially installed, then all my updates shows and my system came back. At this point, I have not reinstalled Roxio, and I am not sure that I want to reinstall it if it is going to affect my system in this way. But I may give it one more try. What do you suggest?

 

I would reboot my computer after every burn.

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I have one of these (AKA EzGrabber). Used it extensively about a year ago to copy from VHS. Win 10 has been updated a few times since. Tried it yesterday and got no picture. Started the copy anyway and got a good copy. I suspect a driver issue, but who knows?

Copy a few seconds and check the output file.  Maybe you can get some results while you try to find a proper solution.

 

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