Help! Reformatted Computer And Don't Have Eds

[GTTwirler]

Am I screwed? I reformatted my computer and not knowing I didn't have the EDS for my purchase of 2012. Thought I would just download a new copy via my confirmation email back in February. Can't find any exe files or zip files pertinent to Roxio or Rovi or Sonic on my backup. I have my order information and everything else. <sigh>

[sknis]

Am I screwed? I reformatted my computer and not knowing I didn't have the EDS for my purchase of 2012. Thought I would just download a new copy via my confirmation email back in February. Can't find any exe files or zip files pertinent to Roxio or Rovi or Sonic on my backup. I have my order information and everything else. <sigh>

 

Read please. How to redownload software.

[ogdens]

go here:

 

http://corel.force.com/roxio/articles/en_US/Master_Article/000012559-How-to-re-download-software?retURL=%2Fapex%2Fkbsearchresultspage&popup=false&lang=en_US&productTopCategory=Roxio&applicationSubCategory=Creator&productSubCategory=Creator_2012&topicCategory=NONE&topicCategoryText=NONE&subTopicCategory=NONE&subTopicCategoryText=NONE&articleId=kA060000000L3eX

[GTTwirler]

Thanks guys, but I already tried that, hence my post. It says my 30 days are up. I didn't purchase the EDS. Just contact Customer Service?

[sknis]

Really?

 

I didn't think that there was a time limit for the download. Did you make it clear that you were not "returning" the software (30 day guarantee). Did you ask them if you could buy a back up disc? Try again, something doesn't sound right. Let us know.

 

Did you register it originally?

Edited August 20, 2012 by sknis