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Help! Reformatted Computer And Don't Have Eds


GTTwirler
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Am I screwed? I reformatted my computer and not knowing I didn't have the EDS for my purchase of 2012. Thought I would just download a new copy via my confirmation email back in February. Can't find any exe files or zip files pertinent to Roxio or Rovi or Sonic on my backup. I have my order information and everything else. <sigh>

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Am I screwed? I reformatted my computer and not knowing I didn't have the EDS for my purchase of 2012. Thought I would just download a new copy via my confirmation email back in February. Can't find any exe files or zip files pertinent to Roxio or Rovi or Sonic on my backup. I have my order information and everything else. <sigh>

 

Read please. How to redownload software.

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Really?

 

I didn't think that there was a time limit for the download. Did you make it clear that you were not "returning" the software (30 day guarantee). Did you ask them if you could buy a back up disc? Try again, something doesn't sound right. Let us know.

 

Did you register it originally?

Edited by sknis
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