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Valid Cd Key Is Not Being Accepted


Michael Pollock
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I was obliged to reformat my hard drive and reinstall all my software. When I attempted to reinstall my Roxio EMC10, I am getting message stating that the CD Key is not valid even though I am typing the same directly from the cd sleeve. I would appreciate any assistance in getting this software reinstalled.

 

How many times have you installed the software?

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Michael,

 

Have you checked the key letters/numbers and tried alternates? The most common errors are substituting a capital O for a zero, or a capital I for a one.

 

If substituting zero and 1 for O and I don't work, please send me a private message with the key as you see it. I will try it out on my EMC 10 disc and should be able to tell you if there is something wrong with your system or your character recognition.

 

To send a private message, just mouse over my name at the top of this message, then click 'Send message' in the box which pops up, and follow your nose from there.

 

Regards,

Brendon

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