2Nd Burner Not Listed

[Hugh Wolfgang]

After bad experiences with the last two or three versions of Roxio Creator, I swore I'd never go back... but... I caved, and purchased Roxio Creator NXT Pro. The first problem was that the download file for "Disk 1" was corrupt and would not install (bad CRC). So, I re-downloaded the file. Then it installed without further issues. When I tried to burn an ISO, though, the software only saw one of my two burners. I have a DVD +/- RW DL drive, and a BD-RE drive. It doesn't really matter to me which I use, except that the BD-RE doesn't support Double Layer DVDs for whatever reason, while the DVD +/- RW DL drive does support them. So I normally use the DVD+/-RW DL drive unless I'm burning a BluRay. Roxio Creator NXT Pro only sees the BD-RE drive, though! I can use the other drive in Windows, and I can see it in my other burner software that I was using before I bought the latest version of Roxio Creator, so it's not a drive or OS issue.

[Guest ivanatrox]

What is the manufacturer and model of your DVD +/- RW DL drive? If you launch Creator NXt Pro then go to Tools -> Get Disc Information, there is only one drive in the drop down?