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"unknown Capture Error" For Ps3


Die_Sandman
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Minimum System Requirements:

  • Microsoft Windows® 8, 7, Vista™ SP2, XP (SP3 for 32 bit & SP2 for 64 bit), Intel® Core 2 Duo Processor 1.8 GHz or AMD Athlon x2 64 2.0 GHz, 2GB RAM
  • DirectX® 9.0c compatible graphics card or higher, sound card
  • 2GB free hard drive space for installation. 10+ GB free recommended for video recording.
  • Windows Media Player 11 or higher
  • Internet explorer 7 or 8
  • Internet connection required for capture, registration, product updates and tutorials. Any Internet charges are the user's responsibility
  • One available USB 2.0 port

 

Are you asking if your PC meets minimum system requirements?

 

I would say yes it does.

 

Now explain in detail what your problem is?

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Whenever I start the software, I get the "Unknown Capture Error" and I don't know what is wrong! I set up exactly as how it said in the instructions. I don't know what is wrong with it!

I have no signal and every cord is where it should be. The PS3 is set at the right video display settings, as it had told me in the instructions.

I installed the software like it had said, and I haven't uninstalled it.

Edited by Die_Sandman
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You have the PS3 Video Output Setting to "Component / D-Terminal" .

 

If that is true, as a test, you could try connecting a DVD player to the Roxio capture unit.

 

I have it on Component/D-Terminal right now and the PS3 games/etc. is showing on the Television. But I can't exactly connect the cables to a DVD right now.

The problem is the Roxio Game Capture software getting the "Unknown Capture Error"

Edited by Die_Sandman
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I have it on Component/D-Terminal right now and the PS3 games/etc. is showing on the Television. But I can't exactly connect the cables to a DVD right now.

The problem is the Roxio Game Capture software getting the "Unknown Capture Error"

 

If using the DVD player works ok then you will have proved the Capture card and software are not the problem.

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If using the DVD player works ok then you will have proved the Capture card and software are not the problem.

Then why am I always being given the error message, Unknown Capture error, when my computer, the cords, the PS3, and the Television are not the problem? Something obviously is wrong then? Has no one had this situation?

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