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No Response From Digital River



I purchased Roxio Easy CD and DVD Burning in August 2010. I had to replace the hard drive in my computer and therefore I needed to reinstall the program. I have lost the disk.

On your support page, there is search option to find the order details:


order number: 9130759517

date: 8/10/2010


Billing and Shipping Address:

William Owens

Bergara 2, 6A

San Sebastián 20005



Product key:xxxxxxxxxxxxxxx

Quantity shipped: 1


There is supposed to be a pop-up to download the software --OR-- I am supposed to write Digital River directly. I have written them twice on the little pop-up page but have not gotten a reply.


Is there someway I can download the software so I can install it on my new harddrive?

thank you.


William Owens



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