No Response From Digital River

[willward]

I purchased Roxio Easy CD and DVD Burning in August 2010. I had to replace the hard drive in my computer and therefore I needed to reinstall the program. I have lost the disk.

On your support page, there is search option to find the order details:

 

order number: 9130759517

date: 8/10/2010

 

Billing and Shipping Address:

William Owens

Bergara 2, 6A

San Sebastián 20005

ES

 

Product key:xxxxxxxxxxxxxxx

Quantity shipped: 1

 

There is supposed to be a pop-up to download the software --OR-- I am supposed to write Digital River directly. I have written them twice on the little pop-up page but have not gotten a reply.

 

Is there someway I can download the software so I can install it on my new harddrive?

thank you.

 

William Owens

 

 

Removed product Key

Edited September 25, 2012 by ogdens

[cdanteek]

http://corel.force.com/roxio/articles/en_US/Master_Article/000012559-How-to-re-download-software?retURL=%2Fapex%2Fkbsearchresultspage%3FapplicationSubCategory%3DNONE%26keyWords%3Dre%2Bdownload%2Bsoftware%26lang%3Den_US%26productSubCategory%3DNONE%26productTopCategory%3DNONE%26subTopicCategory%3DNONE%26subTopicCategoryText%3DNONE%26topicCategory%3DNONE%26topicCategoryText%3DNONE&popup=false&lang=en_US&productTopCategory=NONE&applicationSubCategory=NONE&productSubCategory=NONE&topicCategory=NONE&topicCategoryText=NONE&subTopicCategory=NONE&subTopicCategoryText=NONE&articleId=kA060000000L3eX