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willward

No Response From Digital River

Question

I purchased Roxio Easy CD and DVD Burning in August 2010. I had to replace the hard drive in my computer and therefore I needed to reinstall the program. I have lost the disk.

On your support page, there is search option to find the order details:

 

order number: 9130759517

date: 8/10/2010

 

Billing and Shipping Address:

William Owens

Bergara 2, 6A

San Sebastián 20005

ES

 

Product key:xxxxxxxxxxxxxxx

Quantity shipped: 1

 

There is supposed to be a pop-up to download the software --OR-- I am supposed to write Digital River directly. I have written them twice on the little pop-up page but have not gotten a reply.

 

Is there someway I can download the software so I can install it on my new harddrive?

thank you.

 

William Owens

 

 

Removed product Key

Edited by ogdens

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