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Web Video


mrmal

Question

With TOAST 11 Pro,when I capture a video from uTube or similar, the movie clip is saved in a temporary file. I can convert the clip to what ever format I want, probably for my iPad, and everything is fine except I can't delete the file from the Web Video window. The next time I open Toast and go to web video, the files are still there. I right click on the file, view in FINDER, and try to delete the file but it just pops back in. If I delete the file 6 times, there will be six files in my Trash folder, but the movie/clip is still in my Temporary folder. This folder is buried down on "Private" folder which is greyed out so I don't know how to get there except by right clicking on the file name in Web Video window.

 

Roxio Tech Help suggested that I reset my browser (Safari) which I did but this got rid of a lot of info such as logins, history etc which I now have to rebuild. Do't want to do this again.

 

Anybody got any ideas how to delete these files so they don't keep showing up in my Web Video window.

 

gord

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Any updates, Gord?

 

I have the exact same problem.

I'm able to trash the videos from the folder in the Finder after selecting the video in the Toast Web Video window and control-clicking to show that folder. If yours won't actually trash then my guess is there is a permissions issue. I wonder if running the Repair in Disk Utility might correct the problem.

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