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App Will Not Accept Prod Key



I just purchased this product for my mothers Dell pc. She's running XP SP3. I've been successfully using a Mac version of this app for over a year but this Windows version will not accept the product key provided with the disk.

The only key provided was on the envelope that the installation disk came in. I've tried the "Os" and Zero's interchangably with no positive results.

We bought this from Amazon and was advertised as a new copy. How can I find the key for this copy of the app???

The error displays saying Product Not Activated.

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