Frustrated_1 Posted October 8, 2012 Report Share Posted October 8, 2012 ...during "edit mode" and "preview"...and it burns that way too. Files play fine in all other programs. Tried reinstalling, repair, etc. I'm stumped! Link to comment Share on other sites More sharing options...
Jim_Hardin Posted October 8, 2012 Report Share Posted October 8, 2012 so are we You supplied absolutely NO information beyond 'don't work' Come back and supply ALL of the details and maybe we can make a suggestion Link to comment Share on other sites More sharing options...
Frustrated_1 Posted October 8, 2012 Author Report Share Posted October 8, 2012 Win7(64), ASUS P6X58D. What else do you need to know? It used to work just fine on this PC 6 months ago. Now it's the only software with an audio (or ANY) problem of HUNDREDS of programs installed. Link to comment Share on other sites More sharing options...
Jim_Hardin Posted October 9, 2012 Report Share Posted October 9, 2012 I guess your frustration is getting in the way of common sense... My car won't work ~ what's wrong! Details? It used to work and now it doesn't... We need it ALL from Source through which one of the 40 programs in the Suite you are using, settings etc. Can't look over your shoulder, you are the ONLY source of information Link to comment Share on other sites More sharing options...
Frustrated_1 Posted October 9, 2012 Author Report Share Posted October 9, 2012 Jim, the affected 3 programs are listed (abbreviated) in the topic heading (should be VCC, sorry for the typo). Source = ANY (every) video file or folder. Settings = right out-of-box. During EDIT or Preview, audio is just sputtering static. I assume you've never heard of this before, so I have my doubts you have any idea of how to fix it. I haven't been able to find any other occurance of this problem, anywhere, by anyone else. Link to comment Share on other sites More sharing options...
Jim_Hardin Posted October 9, 2012 Report Share Posted October 9, 2012 No I have not really heard of it the way you describe it... You do understand that this is not Roxio Support but merely fellow users. Link to comment Share on other sites More sharing options...
d_deweywright Posted October 9, 2012 Report Share Posted October 9, 2012 So, where are your video files coming from? Are you using VCC to capture them from the web? And what format are you capturing/saving to? AVI? MPG? MP4? Which of the three programs gives you bad audio, all of them? And you can take those same files and play them back using (insert name of program(s) here) and they sound fine? When you output from MyDVD, are you writing to a .ISO file, or a folder so you can preview the output before writing to disc? Have you tried to do a repair installation of Creator 2012? Link to comment Share on other sites More sharing options...
Frustrated_1 Posted October 9, 2012 Author Report Share Posted October 9, 2012 So, where are your video files coming from? Are you using VCC to capture them from the web? And what format are you capturing/saving to? AVI? MPG? MP4? Which of the three programs gives you bad audio, all of them? And you can take those same files and play them back using (insert name of program(s) here) and they sound fine? When you output from MyDVD, are you writing to a .ISO file, or a folder so you can preview the output before writing to disc? Have you tried to do a repair installation of Creator 2012? ...during "edit mode" and "preview"...and it burns that way too. Files play fine in all other programs. Tried reinstalling, repair, etc. Files are .mpg - on a local hard drive. All Roxio programs (except Cineplayer) are affected by this stuttering static. It seems to me that the programs are trying to play audio from the video track. I have created an .ISO file and burned a DVD. Both were inflicted with this bad audio. On a side note, Nero Video works just fine to accomplish the tasks I had to do, but I'd really rather use VCC or MyDVD. Link to comment Share on other sites More sharing options...
d_deweywright Posted October 9, 2012 Report Share Posted October 9, 2012 Files are .mpg - on a local hard drive. All Roxio programs (except Cineplayer) are affected by this stuttering static. It seems to me that the programs are trying to play audio from the video track. I have created an .ISO file and burned a DVD. Both were inflicted with this bad audio. On a side note, Nero Video works just fine to accomplish the tasks I had to do, but I'd really rather use VCC or MyDVD. Where else would you want them to play the audio from? ...during "edit mode" and "preview"...and it burns that way too. Files play fine in all other programs. Tried reinstalling, repair, etc. I'm stumped! Not sure why you're reluctant to list some of those other programs. Anyway, let me ask you to try an uninstall and reinstall following these directions. There may be a few steps there that may clean up things that didn't get cleaned up when you previously reinstalled. Don't skip any of the listed steps, and let us know if it helps or not. Link to comment Share on other sites More sharing options...
Frustrated_1 Posted October 9, 2012 Author Report Share Posted October 9, 2012 Where else would you want them to play the audio from? Not sure why you're reluctant to list some of those other programs. Anyway, let me ask you to try an uninstall and reinstall following these directions. There may be a few steps there that may clean up things that didn't get cleaned up when you previously reinstalled. Don't skip any of the listed steps, and let us know if it helps or not. I would want the Roxio apps to play audio from the AUDIO tracks, rather than trying to play audio from the VIDEO track in the .mpg. Maybe you're unaware that MPEG, AVI, MP4 and all other video files contain two tracks. I'm using; Media Player Classic, Cineplayer, VideoLAN, Winamp and Video Redo. All work just fine. I've already done what you suggested and even used http://www.ursoftware.com (Your Uninstaller) to completely wipe it out on a second attempt. Link to comment Share on other sites More sharing options...
bimicher Posted October 9, 2012 Report Share Posted October 9, 2012 I would want the Roxio apps to play audio from the AUDIO tracks, rather than trying to play audio from the VIDEO track in the .mpg. Maybe you're unaware that MPEG, AVI, MP4 and all other video files contain two tracks. I'm using; Media Player Classic, Cineplayer, VideoLAN, Winamp and Video Redo. All work just fine. I've already done what you suggested and even used http://www.ursoftware.com (Your Uninstaller) to completely wipe it out on a second attempt. The audio in any video file when added to a Videowave or myDVD project is played from the native audio track. The other audio tracks visible are only played in the preview mode and if you have added any audio to them. Once you have rendered a project to a video file all audio will be merged into the native audio track. Link to comment Share on other sites More sharing options...
Frustrated_1 Posted October 9, 2012 Author Report Share Posted October 9, 2012 The audio in any video file when added to a Videowave or myDVD project is played from the native audio track. The other audio tracks visible are only played in the preview mode and if you have added any audio to them. Once you have rendered a project to a video file all audio will be merged into the native audio track. Yes, I know this, but apparently, Roxio apps on my PC are trying to play audio from the video track, at least that's what it sounds like. Link to comment Share on other sites More sharing options...
bimicher Posted October 9, 2012 Report Share Posted October 9, 2012 Yes, I know this, but apparently, Roxio apps on my PC are trying to play audio from the video track, at least that's what it sounds like. How do you jump to that conclusion? Link to comment Share on other sites More sharing options...
Frustrated_1 Posted October 9, 2012 Author Report Share Posted October 9, 2012 Have you ever connected a composite video output to an audio input by mistake? That's what it sounds like. Link to comment Share on other sites More sharing options...
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...during "edit mode" and "preview"...and it burns that way too. Files play fine in all other programs. Tried reinstalling, repair, etc. I'm stumped!
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