Killer5647 Posted October 9, 2012 Report Share Posted October 9, 2012 Not sure why this is happeneing but another bit of imformation is that when i plug in the USB part for Roxio game capture it says unknown device it used to work so i do not see why it would not work now please help! Link to comment Share on other sites More sharing options...
ogdens Posted October 9, 2012 Report Share Posted October 9, 2012 Are you getting a picture on your TV?. Has it worked ok since you installed it ?. With the Roxio usb plugged in, do you see these 2 entries in your Device Manager ?. Link to comment Share on other sites More sharing options...
Killer5647 Posted October 9, 2012 Author Report Share Posted October 9, 2012 Are you getting a picture on your TV?. Has it worked ok since you installed it ?. With the Roxio usb plugged in, do you see these 2 entries in your Device Manager ?. Yes i see my xbox on the tv still and i got it at the beggining of the year and it worked fine up until recently and no i dont see those two option beacuse it keeps saying usb device not recognized This is what it says when i plug the usb in i clicked the message but it says nothing helpfull any ideas how to fix tht i feel tht might be the problem beacuse my computer for some reason now thinks its and un recognized device Link to comment Share on other sites More sharing options...
Killer5647 Posted October 9, 2012 Author Report Share Posted October 9, 2012 oh and when i got into device management and double click on unknown device it comes up with this in the dvevice properties in the device status windown "Windows has stopped this device because it has reported problems. (Code 43)" Link to comment Share on other sites More sharing options...
ogdens Posted October 9, 2012 Report Share Posted October 9, 2012 With the Roxio USB Device plugged in, right click the unknown device, and click uninstall. Unplug the USB Device from the PC and reboot the PC. When the PC is up and running place the Roxio installation disc in a drive and run repair when it's offered. When it's finished reboot the PC. When the PC is up and running open device manager and plugin the Roxio USB Device and the 2 Roxio Game Cap entries should be there. Link to comment Share on other sites More sharing options...
Killer5647 Posted October 9, 2012 Author Report Share Posted October 9, 2012 it still says unknown device but now it show no signal in green instead of red is that a good step? Link to comment Share on other sites More sharing options...
ogdens Posted October 9, 2012 Report Share Posted October 9, 2012 it still says unknown device but now it show no signal in green instead of red is that a good step? You are getting there!!!!!! Do you have the 2 devices as shown in the picture in post #2 ?. Link to comment Share on other sites More sharing options...
Killer5647 Posted October 9, 2012 Author Report Share Posted October 9, 2012 no i do not and i have tryed uninstalling the device, reboot, repair with disk, reboot then plug usb back in and it still says unknown device and in device management it still does not show the two devices want new pics of where i stand in the process right now? Link to comment Share on other sites More sharing options...
ogdens Posted October 9, 2012 Report Share Posted October 9, 2012 What do you mean "i have tried uninstalling the device". Did the "unknown device" get removed when you clicked on uninstall. Link to comment Share on other sites More sharing options...
Killer5647 Posted October 9, 2012 Author Report Share Posted October 9, 2012 Yes it did get removed the i rebooted my pc then tryed the repair like u said now what i get is this Link to comment Share on other sites More sharing options...
ogdens Posted October 9, 2012 Report Share Posted October 9, 2012 I am running out of ideas......try another USB port, if you have a desktop, use one on the back. Verify that your USB port(s) are working ok. Are you using a usb hub.? Link to comment Share on other sites More sharing options...
Killer5647 Posted October 10, 2012 Author Report Share Posted October 10, 2012 Yes i am do you know if it is possible to buy just a usp replacement plug for the roxio? Link to comment Share on other sites More sharing options...
tbrewst Posted October 10, 2012 Report Share Posted October 10, 2012 The cable that goes from the device to the PC is just a standard A-B cable.You use them to connect any number of devices. Do you have another lying around that you can try?If you have a printer it probably connects with one if it's USB.Borrow it for a test. For whatever reason the device is not being recognized by Windows.Until it is the software will show No Signal.For now don't even bother opening the software until you can see the 2 Roxio entries in Device Manager,you'll see No Signal. Like ogdens said try a different USB port,preferably one on the back of the computer. Link to comment Share on other sites More sharing options...
Killer5647 Posted October 10, 2012 Author Report Share Posted October 10, 2012 well i did use the usb from my printer and it still says device not recognized so i geuss im gona have to pay for a new game cap? or is there like a waranty you get when you buy them cause ive only had it a few months and all it has done is sit on my computer stand out of the way of everything. Link to comment Share on other sites More sharing options...
grandpabruce Posted October 10, 2012 Report Share Posted October 10, 2012 Yes i am do you know if it is possible to buy just a usp replacement plug for the roxio? Is your printer connected using the USB hub? Do your computer specs meet the minimum requirements? Link to comment Share on other sites More sharing options...
Killer5647 Posted October 11, 2012 Author Report Share Posted October 11, 2012 Is your printer connected using the USB hub? Do your computer specs meet the minimum requirements? As i said at the beggining it used to work so unless my computer decided to randomly downgrade it self then yes it meets the req's Link to comment Share on other sites More sharing options...
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Killer5647
Not sure why this is happeneing but another bit of imformation is that when i plug in the USB part for Roxio game capture it says unknown device it used to work so i do not see why it would not work now please help!
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