Author Script Call Failed Error

[Rob_Y]

I am new to this Roxio Community, so please bear with me. If I am posting in the wrong place, please advise.

 

My issue is both in creating and ISO image file or burning directly to a disk using Roxio Creator 2012 Pro.

I have just put together a family video and was attempting initialy to create a disc image (ISO file), but failed and then tried to burn directly to a disc, that too failed. The error message I get is:

Project_Build To Device() Author Script Call Failed, Error While Writing Format

 

My project:

Using two separate MPEG 4 video files, and using videowave, I created one project with two chapters. I am able to preview and things appear to work just fine. Except when I export and attempt to do what I describe above. The size of the project is about 8.1 GB, so I use a Dual Layer 8.5 GB disc.

 

My Computer System

Is a Dell XPS 8500, with Windows 7 Home Premium with 12 GB RAM and 1TB hard drive.

 

The interesting thing is that I have created other projects using single (4.7 GB) and dual layer (8.5 GB) DVDs.

I was also successful in creating a single layer (25GB) Blu Ray Project, but had some difficulty in creating a dual layer Blu Ray Project (as I recall, it was a similar message as above).

 

Any thoughts / assistance welcome.

 

Rob

[Rob_Y]

How long in time is your project?

 

I would try to create the iso file first. If that fails then you can be sure that burning to a disc will definitely fail.

 

When you say chapter don't you mean titles, that is 2 movies selectable on the main menu page. Chapters are are "sub-divisions" for a title. For exampl, you can have two "titles" and then have several chapters for each title. When you select a Title you would then get the chapter menu page.

You are correct, it is two "titles". The total length of the two is about 90 minutes. In terms of capacity it is about 8.1GB. Since my post yesterday, I have tried to do a couple of things:

1. I used the 4.7 GB Disc and the extended play (EP) options and tried creating the ISO image file. It worked and I was able to burn a 4.7GB DVD disc as well.

2. Next I changed the project to a BLuRay version and used a 25 GB (single layer) disc. As expected, the program accomodated the HQ output option. It worked (I was able to create the ISO image file) and I was able to burn a BluRay disc as well.

 

My experimentation thus far seem to indicate that Roxio Creator 2012Pro has a problem with burning a dual layer disc. Have others encountered similar issues and is so, what was the solution.

 

Thanks very much for your help.

[bimicher]

You are correct, it is two "titles". The total length of the two is about 90 minutes. In terms of capacity it is about 8.1GB. Since my post yesterday, I have tried to do a couple of things:

1. I used the 4.7 GB Disc and the extended play (EP) options and tried creating the ISO image file. It worked and I was able to burn a 4.7GB DVD disc as well.

2. Next I changed the project to a BLuRay version and used a 25 GB (single layer) disc. As expected, the program accomodated the HQ output option. It worked (I was able to create the ISO image file) and I was able to burn a BluRay disc as well.

 

My experimentation thus far seem to indicate that Roxio Creator 2012Pro has a problem with burning a dual layer disc. Have others encountered similar issues and is so, what was the solution.

 

Thanks very much for your help.

 

While I cannot comment on whether Roxio 2012 Pro has a problem when actually burning to a DL DVD I know there is no problem creating an iso file or Video_TS folder set meant for a DL DVD. I create such files all the time and then use software to "shrink" the video to fir on a 4.7GB DVD (I never bother with DL DVDs)

[Jim_Hardin]

Yes it can be a problem and we have never figured out why

 

It started with Creator 2009 and Sonic/Roxio AuthorScript... Their KB Article suggests the same fixes we have mentioned here, but there is one other way to do it!

(I found a PDF on AuthorScript from 2003)

 

In really stubborn cases you will have to take your source files and Export them from VideoWave

 

If you followed the 'proper work flow' and created VideoWave Projects (dmsm) for your MyDVD Titles, you can do it with them.

 

If you took a shortcut and started in MyDVD (wrong!) you can do it by clicking on the Title and selecting Edit. That will take you to a limited version of VideoWave and you can Export from there.

 

In either case you will have to either Start a New MyDVD Project with the new files or Delete your originals from your current MyDVD Project and replace them with the new VideoWave exported files

 

That may sound a little confusing at first, but after you done a few, it is really pretty simple (send family away - disconnect/turn off phones - lock doors).

 

Also, you can anticipate this problem and do the editing in VW and the export up front and save yourself the grief later

[Rob_Y]

While I cannot comment on whether Roxio 2012 Pro has a problem when actually burning to a DL DVD I know there is no problem creating an iso file or Video_TS folder set meant for a DL DVD. I create such files all the time and then use software to "shrink" the video to fir on a 4.7GB DVD (I never bother with DL DVDs)

After reading your post, I attempted the creation of the folder set (using the Dual Layer Disc Option). The process failed giving me the same error message as noted in my initial post. Earlier I also attempted creating the Image file (ISO) using the Dual Layer Disc Option. Those attempts failed as well. My usual / normal method is to create an ISO image file and then to burn to disc (plastic as some call it).

That is why I am thinking that Roxio has a problem creating / burning dual layer projects.

I have written to Roxio and given them a detailed account of all the things I have tried and now awaiting their response.

 

Should you have other suggestions, please feel free to pass them on to me.

 

Thanks again.

[Rob_Y]

Yes it can be a problem and we have never figured out why

 

It started with Creator 2009 and Sonic/Roxio AuthorScript... Their KB Article suggests the same fixes we have mentioned here, but there is one other way to do it!

(I found a PDF on AuthorScript from 2003)

 

In really stubborn cases you will have to take your source files and Export them from VideoWave

 

If you followed the 'proper work flow' and created VideoWave Projects (dmsm) for your MyDVD Titles, you can do it with them.

 

If you took a shortcut and started in MyDVD (wrong!) you can do it by clicking on the Title and selecting Edit. That will take you to a limited version of VideoWave and you can Export from there.

 

In either case you will have to either Start a New MyDVD Project with the new files or Delete your originals from your current MyDVD Project and replace them with the new VideoWave exported files

 

That may sound a little confusing at first, but after you done a few, it is really pretty simple (send family away - disconnect/turn off phones - lock doors).

 

Also, you can anticipate this problem and do the editing in VW and the export up front and save yourself the grief later

I will give that a try and will keep you posted on the outcome. Might be a couple of days.

[Jim_Hardin]

I will give that a try and will keep you posted on the outcome. Might be a couple of days.

We will keep the light on for you...

 

 

What are you doing Dave?

[Rob_Y]

We will keep the light on for you...

 

 

 

What are you doing Dave?

 

Success!!! You are correct "work flow / process" matters in this case. I took the same two MPEG 4 Files and started the project using VideoWave and exported to MyDVD from there. I used the dual layer option (for some reason the combined file is slightly larger ~0.6GB) and was able to create the ISO image file.

 

Thanks very much for your help.

[Jim_Hardin]

Grrreat!!!

[bimicher]

How long in time is your project?

 

I would try to create the iso file first. If that fails then you can be sure that burning to a disc will definitely fail.

 

When you say chapter don't you mean titles, that is 2 movies selectable on the main menu page. Chapters are are "sub-divisions" for a title. For exampl, you can have two "titles" and then have several chapters for each title. When you select a Title you would then get the chapter menu page.

[Jim_Hardin]

If the ISO doesn't work either, then try a Folder Set

 

IF THAT DOESN'T work, we have another way as well

 

But try that first.