Help Us Better Understand Your Issue.

[Vaughn Whiskey]

I have been reading over alot of posts and thought that maybe if we had some guidelines on how to post a problem, it could help people answer and help users out.

 

So far what i have put together is.

 

[Windows Version]

[Computer Specs (Ram, Processor, etc]

[How is your Roxio Game Capture HD Pro Connected?]

[Roxio Settings (Post your settings like bitrate, input and resolution)]

[Do you have SP1 installed or not]

[What .NET is installed]

[Do you have any codec packs installed]

 

this is all i have came up with, maybe other Gurus and users can throw other things in this list that would help use help you.

 

Then when we agreed on the list/guidelines, maybe we can get them sticked for people to use for posting problems.

just and idea.

Vaughn

 

NOTE: This is not the final post i would want sticked. once all the info is collected on things that can help us answer. I would make a thread with walkthroughs on how to supply the info for users who are not that keen on PC using.

[bimicher]

I have been reading over alot of posts and thought that maybe if we had some guidelines on how to post a problem, it could help people answer and help users out.

 

So far what i have put together is.

 

[Windows Version]

[Computer Specs (Ram, Processor, etc]

[How is your Roxio Game Capture HD Pro Connected?]

[Roxio Settings (Post your settings like bitrate, input and resolution)]

[Do you have SP1 installed or not]

[What .NET is installed]

[Do you have any codec packs installed]

 

this is all i have came up with, maybe other Gurus and users can throw other things in this list that would help use help you.

 

Then when we agreed on the list/guidelines, maybe we can get them sticked for people to use for posting problems.

just and idea.

Vaughn

 

NOTE: This is not the final post i would want sticked. once all the info is collected on things that can help us answer. I would make a thread with walkthroughs on how to supply the info for users who are not that keen on PC using.

 

Did you read the 1st pinned post in the "News and Announcement" forum?

[Vaughn Whiskey]

Did you read the 1st pinned post in the "News and Announcement" forum?

no because i only use the roxio game capture and hd pro sub forums.

i will take a look at them but if there is something there that is important for all the subforums, shouldn't it be pinned all all of them?

[grandpabruce]

no because i only use the roxio game capture and hd pro sub forums.

i will take a look at them but if there is something there that is important for all the subforums, shouldn't it be pinned all all of them?

 

Yes, it should but with modifications, such as yours above, tailor made for the specific product forums.

[bimicher]

 

no because i only use the roxio game capture and hd pro sub forums.

i will take a look at them but if there is something there that is important for all the subforums, shouldn't it be pinned all all of them?

 

Unfortunately it seems that most users never bother to read any of the pinned posts. Some do not even look at the forum categories where they post so that they at least post in the forum for the software they have.

[Vaughn Whiskey]

Yes, it should but with modifications, such as yours above, tailor made for the specific product forums.

 

i can't tell if you are agreeing with me, or take a shot at me lol

 

Unfortunately it seems that most users never bother to read any of the pinned posts. Some do not even look at the forum categories where they post so that they at least post in the forum for the software they have.

 

well i swear that not one who owns a Roxio Game Capture and HD Pro even checks out the from page of the forums because it isn't what they are looking for.

If all the News and announcements where broadcasted over every forum post, maybe people would see them more effectively.

thus why i had this idea.

[Jim_Hardin]

I do not hold out a lot of hope, BUT I don't see how it would hurt anything

 

What would everyone think of putting it is each Forum here, pinned to the top and locked???

[Vaughn Whiskey]

I do not hold out a lot of hope, BUT I don't see how it would hurt anything

 

What would everyone think of putting it is each Forum here, pinned to the top and locked???

well if news and annoucements have important info regarding rules and posting. it should be in every forums. now, if i do up a thread regarding things that to post with a issue to help solve it easier. instead of a thread lasting 10 posts because of trying to figure out what they have for a computer and so on. we could narrow it down by a few more posts. we can also refer people to check it out in posts so they have the right info to share.

 

but that is all up to you guys, you have been here longer then me and i don't want to step on no one toes.

[grandpabruce]

i can't tell if you are agreeing with me, or take a shot at me lol

 

I am agreeing with you. I guarantee that, if I was taking a shot at you, you would have no trouble recognizing it as a shot.