Cen2ored380 Posted October 11, 2012 Report Share Posted October 11, 2012 So i ordered a Roxio Game Capture HD Pre and guess what i receive? I Get a normal game capture. is there anyway that im allowed to return this in mail and get the Game Capture i ordered? Im Very Upset. 1 Quote Link to comment Share on other sites More sharing options...
0 bimicher Posted October 11, 2012 Report Share Posted October 11, 2012 So i ordered a Roxio Game Capture HD Pre and guess what i receive? I Get a normal game capture. is there anyway that im allowed to return this in mail and get the Game Capture i ordered? Im Very Upset. Read this :http://corel.force.com/roxio/articles/en_US/Master_Article/000013534-Support-Policy-for-Roxio-Products and then contact Customer Service. Quote Link to comment Share on other sites More sharing options...
0 grandpabruce Posted October 12, 2012 Report Share Posted October 12, 2012 See if this URL works. It is the one that Walt has in his post. http://corel.force.com/roxio/articles/en_US/Master_Article/000013534-Support-Policy-for-Roxio-Products Quote Link to comment Share on other sites More sharing options...
0 Cen2ored380 Posted October 12, 2012 Author Report Share Posted October 12, 2012 I Read the page and still can't find anything on my post neither can i contact customer service. Quote Link to comment Share on other sites More sharing options...
0 bimicher Posted October 12, 2012 Report Share Posted October 12, 2012 I Read the page and still can't find anything on my post neither can i contact customer service. Did you look at the Order Center page? There is a phone number there you can call. There is also Live Chat available plus other ways of contacting Support. What does "can't find anything on my post" mean? Quote Link to comment Share on other sites More sharing options...
0 Cen2ored380 Posted October 12, 2012 Author Report Share Posted October 12, 2012 Did you look at the Order Center page? There is a phone number there you can call. There is also Live Chat available plus other ways of contacting Support. What does "can't find anything on my post" mean? Sorry, i meant to say i cant find anything on the webpage. thinking one thing typing another. Quote Link to comment Share on other sites More sharing options...
0 bimicher Posted October 12, 2012 Report Share Posted October 12, 2012 Sorry, i meant to say i cant find anything on the webpage. thinking one thing typing another. The information you need is all on the web page. What web page are you looking at? Quote Link to comment Share on other sites More sharing options...
0 Jim_Hardin Posted October 12, 2012 Report Share Posted October 12, 2012 I flagged this for a moderator to look at but it may take some time... If you can get this through the web page that GPB & Walt cited, it would be best. Quote Link to comment Share on other sites More sharing options...
0 Guest ivanatrox Posted October 18, 2012 Report Share Posted October 18, 2012 Cen2ored380, A little late on this. I'm interested to follow up this issue if it is still not resolved. Please reply to my PM since I couldn't fin your order with your email address. Thanks! Ivan Quote Link to comment Share on other sites More sharing options...
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Cen2ored380
So i ordered a Roxio Game Capture HD Pre and guess what i receive? I Get a normal game capture. is there anyway that im allowed to return this in mail and get the Game Capture i ordered? Im Very Upset.
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