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Problem With Audio Driver. Please Help!


Knightmare
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Hello,

 

I am having trouble with the installation of my Roxio Game Capture device. No matter what I try, the audio driver does not install correctly. I can record video, but no sound.

 

I have uninstalled/re-installed the software but I get the same result every time. Under Device Manager, I can see one Roxio GAMECAP under "Sound, Video, and Game controllers", and one under "Other devices".

 

I tried it on my laptop (which I can't use for recording), and it installed properly.

 

Can anyone help with this issue? Thanks.

 

 

PC Specs:

Windows 7 Home Premium (64 bit)

Intel i7-3770

8 gb RAM

AMD Radeon HD 7570

post-107018-0-53425200-1350158376_thumb.jpg

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Try this.

 

With the Roxio USB Device plugged in, right click the two entries , and click uninstall.

 

Unplug the USB Device from the PC and reboot the PC.

 

When the PC is up and running place the installation disc in a drive and run repair when it's offered. When it's finished reboot the PC.

 

When the PC is up and running open device manager and plugin the Roxio USB Device and the 2 Roxio Game Cap entries should be there in the right location.

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