jonnyjonesps3 Posted October 14, 2012 Report Share Posted October 14, 2012 iv had a roxio and it asking for a code where do i get a code from because it didnt come with a code and i got it of AMAZON please help Link to comment Share on other sites More sharing options...
code roxio game capture Posted October 14, 2012 Report Share Posted October 14, 2012 Bought the product I used for my move and I lost the cover. Link to comment Share on other sites More sharing options...
ogdens Posted January 5, 2013 Report Share Posted January 5, 2013 Can someone please tell me how i contact roxio on getting my code with the S/N code on the product? email? phone? please help! Customer Service here. https://shop.roxio.com/store?Action=DisplayContactUsPage&Env=BASE&Locale=en_US&SiteID=sonic Link to comment Share on other sites More sharing options...
Mr5AM5UN9 Posted January 5, 2013 Report Share Posted January 5, 2013 Can someone please tell me how i contact roxio on getting my code with the S/N code on the product? email? phone? please help! Link to comment Share on other sites More sharing options...
grandpabruce Posted November 13, 2012 Report Share Posted November 13, 2012 I've lost my cd cover and now I can't re install the software to my computer . It's for the Roxio game.capture . What do I do ? Check out Posts #6, #11, and #13 of this thread. You must have missed them, when you read this entire thread, before you posted. Link to comment Share on other sites More sharing options...
john kazmi Posted November 13, 2012 Report Share Posted November 13, 2012 I've lost my cd cover and now I can't re install the software to my computer . It's for the Roxio game.capture . What do I do ? Link to comment Share on other sites More sharing options...
Vaughn Whiskey Posted October 14, 2012 Report Share Posted October 14, 2012 Good news Vaughn....thanks for the info. Do you know if this applies to "other" Roxio products (ie NXT)?. not exactly sure, wouldn't hurt to ask a rep or customer service agent. I don't have a NXT or any other Roxio devices besides the game captures, but ask, doesn't hurt to most times Link to comment Share on other sites More sharing options...
ogdens Posted October 14, 2012 Report Share Posted October 14, 2012 Good news Vaughn....thanks for the info. Do you know if this applies to "other" Roxio products (ie NXT)?. Link to comment Share on other sites More sharing options...
Vaughn Whiskey Posted October 14, 2012 Report Share Posted October 14, 2012 If you "lost" the cover, then you will have to purchase a whole new package. Read this: http://corel.force.c...kA060000000L3fW some of this is not true Quote from an email from Ivan Lo Senior Product Specialist, Roxio One thing I want to clarify for a point you mentioned in your video is that we do not require users to re-purchase the software if they lost it. In almost all cases, if the user lost his installation disc for any reason (even when his dog cracked it which is a case I have seen personally), we do provide a download copy of Roxio Game Capture software once we verify POP or very least the S/N at the bottom of the Game Capture hardware. We inform those customers that it would be a one time curtsey download and they will need to back it up at a safe place this time. This was info provided by me to use publicly in my YouTube videos. i know that is for software, but a friend received the download link and his missing cd key from support when contacting via this method. the agent even registered the device for him when he called in after receiving the S/N on/from the device. Moral of the story is, ALWAYS register your devices! it the 1st thing i do when opening the product up. Link to comment Share on other sites More sharing options...
ogdens Posted October 14, 2012 Report Share Posted October 14, 2012 If you "lost" the cover, then you will have to purchase a whole new package. Read this: http://corel.force.c...kA060000000L3fW Link to comment Share on other sites More sharing options...
Vaughn Whiskey Posted October 14, 2012 Report Share Posted October 14, 2012 Bought the product I used for my move and I lost the cover. contact support Link to comment Share on other sites More sharing options...
Vaughn Whiskey Posted October 14, 2012 Report Share Posted October 14, 2012 j'ai acheté le produit d'occasion et lors d'un déménagement j'ai égare le pochette. english please. Link to comment Share on other sites More sharing options...
code roxio game capture Posted October 14, 2012 Report Share Posted October 14, 2012 j'ai acheté le produit d'occasion et lors d'un déménagement j'ai égare le pochette. Link to comment Share on other sites More sharing options...
code roxio game capture Posted October 14, 2012 Report Share Posted October 14, 2012 goodnight, I is not the album cover or the original packet, how to have the code for this software please! Link to comment Share on other sites More sharing options...
ogdens Posted October 14, 2012 Report Share Posted October 14, 2012 Contact wherever you bought the program. Link to comment Share on other sites More sharing options...
Vaughn Whiskey Posted October 14, 2012 Report Share Posted October 14, 2012 bonsoir; Moi je n'est pas la pochette du disque ni le paquet initial comment faire pour avoir le code pour le logiciel svp !! Nos son en su mayoría de habla Inglés usuarios de aquí, por favor incluya su mensaje en Inglés si es posible. Puede contactar con el soporte de Roxio para obtener una clave de cd desde el número de serie del dispositivo. Pero ellos son el apoyo Inglés. We are mostly english speaking users here, please post in english if you can. You can contact roxio support to obtain a cd key from the serial number of the device. But they are english support. Link to comment Share on other sites More sharing options...
code roxio game capture Posted October 14, 2012 Report Share Posted October 14, 2012 bonsoir; Moi je n'est pas la pochette du disque ni le paquet initial comment faire pour avoir le code pour le logiciel svp !! Link to comment Share on other sites More sharing options...
Jim_Hardin Posted October 14, 2012 Report Share Posted October 14, 2012 I have never ever had any issue returning anything I got through Amazon As Vaughn described, it is on the back of the disc sleve. If it was not, then you likely bought a used version, although I didn't see any offered just now Link to comment Share on other sites More sharing options...
Vaughn Whiskey Posted October 14, 2012 Report Share Posted October 14, 2012 iv had a roxio and it asking for a code where do i get a code from because it didnt come with a code and i got it of AMAZON please help it is usually on the cd sleeve of the install disc. if they didn't send you one, i would ask for a refund. OR you can contact roxio support and supply the S/N of the device to get the code. That's if it is new or second hand. If it is registered by another person...it could cause some problems. Just a heads up for buying hardware and device, always try to buy from the company or authorized dealer because sites like amazon and ebay lower the quality of warranty and customer support. Link to comment Share on other sites More sharing options...
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jonnyjonesps3
iv had a roxio and it asking for a code where do i get a code from because it didnt come with a code and i got it of AMAZON please help
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