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No Video Or Audio



Hello, I just installed the vhs2dvd3. I am getting an error until the splash screen comes up. When i try to record, the record button is not highlighted and I get the error with vcgproxyfilemanagervhs. this is also displayed; R6025 pure virtual function call ........i do see the devices(drivers) in my control panel and in working order. I am running windows 7, 4gb ram amd athlon II x4 630 processor 2.80ghz w/ version 301B37A VH3 ..can someone help me? I am also getting an error when I try to open the audio editor.

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Problem signature:


Problem Event Name: APPCRASH


Application Name: EasyVHS2DVD.exe


Application Version:


Application Timestamp: 4efd2688


Fault Module Name: StackHash_9a50


Fault Module Version: 6.1.7601.17725


Fault Module Timestamp: 4ec49b8f


Exception Code: c0000374


Exception Offset: 000ce6c3


OS Version: 6.1.7601.


Locale ID: 1033


Additional Information 1: 9a50


Additional Information 2: 9a5051451c6b9babf3cda472f24584e5


Additional Information 3: 4323


Additional Information 4: 43235ffdd3ee95960629b741ef3abbf5

Edited by Enfinity
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First thing you want to try is a Repair...


Unplug the Roxio Capture Device and follow these steps exactly:


First thing to do is to turn off your Anti Virus, Firewalls, Registry Cleaners, etc. and insert your Roxio Disc (download version - run Install)


Be sure you accept the offer to Check for Updates (this is for Roxio, not Windows)


When you reach the screen where
is offered, choose that!


When the Repair competes, turn your AV & Firewall back on and reboot.


I hope that will do the trick, let us know ;)

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