No Video Or Audio

[Enfinity]

Hello, I just installed the vhs2dvd3. I am getting an error until the splash screen comes up. When i try to record, the record button is not highlighted and I get the error with vcgproxyfilemanagervhs. this is also displayed; R6025 pure virtual function call ........i do see the devices(drivers) in my control panel and in working order. I am running windows 7, 4gb ram amd athlon II x4 630 processor 2.80ghz w/ version 301B37A VH3 ..can someone help me? I am also getting an error when I try to open the audio editor.

[Enfinity]

Problem signature:

 

Problem Event Name: APPCRASH

 

Application Name: EasyVHS2DVD.exe

 

Application Version: 3.0.1.14

 

Application Timestamp: 4efd2688

 

Fault Module Name: StackHash_9a50

 

Fault Module Version: 6.1.7601.17725

 

Fault Module Timestamp: 4ec49b8f

 

Exception Code: c0000374

 

Exception Offset: 000ce6c3

 

OS Version: 6.1.7601.2.1.0.768.3

 

Locale ID: 1033

 

Additional Information 1: 9a50

 

Additional Information 2: 9a5051451c6b9babf3cda472f24584e5

 

Additional Information 3: 4323

 

Additional Information 4: 43235ffdd3ee95960629b741ef3abbf5

[Jim_Hardin]

First thing you want to try is a Repair...

 

Unplug the Roxio Capture Device and follow these steps exactly:

 

First thing to do is to turn off your Anti Virus, Firewalls, Registry Cleaners, etc. and insert your Roxio Disc (download version - run Install)

 

Be sure you accept the offer to Check for Updates (this is for Roxio, not Windows)

 

When you reach the screen where

Repair

is offered, choose that!

 

When the Repair competes, turn your AV & Firewall back on and reboot.

 

I hope that will do the trick, let us know