Video Copy & Convert Causes Restart - Will Not Burn Dvd

[jazzjms]

Video Copy & Convert would cause my computer to restart. I went to Programs and Features and did a repair on Creator Suite 10. It will not cause restart now but it will not burn!! Copy & Covert looks normal and says writing to disk but the DVD is blank???!! I am using DVD+RW disks. Any ideas? TNX

[bimicher]

Video Copy & Convert would cause my computer to restart. I went to Programs and Features and did a repair on Creator Suite 10. It will not cause restart now but it will not burn!! Copy & Covert looks normal and says writing to disk but the DVD is blank???!! I am using DVD+RW disks. Any ideas? TNX

 

I have no idea what problem you are describing. How does VCC cause your computer to restart? What are you trying to do? Copy a DVD? Copy from what,where? Convert and burn?

 

You have to supply some useful deatils if you expect any help.

Information on your system would also help

[sknis]

What operating system are you using?

[jazzjms]

Tnx for reply. Simply opening VCC would cause the computer to restart within 30 sec. or so. I tried repair in Programs and Features first to get rid of the issue. I can still do complete reinstall from the disk. VCC now looks like it is running fine – says writing but the disks turn out blank. I have used RW disks before with no problems. HP Elite 9150 Quad Core running Vista (!) logged on as Administrator.

[jazzjms]

I m trying to copy using two internal drives—always read from one and burned to the other no problems. Then VCC started causing a restart. I know that sounds nutz but it would happen every time. Should I try complete reinstall? If so, should I unistall every part of Creator 10 first?