hhorders Posted October 21, 2012 Report Share Posted October 21, 2012 I've used Creator 2010 for a few years. I upgrade every 2 years. Just loaded Creator NXT Pro from the disc. Did my usual creation....dragged from camera, edited a volleyball match, added music, text, overlays, etc to make your typical 50 minute dvd. I go to burn, without chapter. The program hangs at 12%. Tried it 5 times with 5 new DVDs, two different brands. I tried "repair" and shut down my antivirus. Tried to burn again - same thing. Hangs at 12%. In addition, when I tried to convert the movie to an mpg, all I can do is get it to 99%. One frame short of completion. Every time. I am at wits end with Roxio and about to demand a refund and learn Adobe Premier. Can anybody suggest anything to fix this issue on this brand new software???? Thanks. I am running a fast as hell Dell I7 computer with speed and memory to burn so that is not the issue. Link to comment Share on other sites More sharing options...
bimicher Posted October 21, 2012 Report Share Posted October 21, 2012 I've used Creator 2010 for a few years. I upgrade every 2 years. Just loaded Creator NXT Pro from the disc. Did my usual creation....dragged from camera, edited a volleyball match, added music, text, overlays, etc to make your typical 50 minute dvd. I go to burn, without chapter. The program hangs at 12%. Tried it 5 times with 5 new DVDs, two different brands. I tried "repair" and shut down my antivirus. Tried to burn again - same thing. Hangs at 12%. In addition, when I tried to convert the movie to an mpg, all I can do is get it to 99%. One frame short of completion. Every time. I am at wits end with Roxio and about to demand a refund and learn Adobe Premier. Can anybody suggest anything to fix this issue on this brand new software???? Thanks. I am running a fast as hell Dell I7 computer with speed and memory to burn so that is not the issue. So what Dell make/model do you have? Have you considered that there is something in your project that is causing the problem? How do you know that it hangs just one frame from the end? Does your project play fully in Burn Preview window including menu? Forget about burning until you can successfully create the mpg file. Even then I would not burn to DVD right away but first to an iso image file or a folder set. If those are created correctly and play then you can burn them to a DVD. Link to comment Share on other sites More sharing options...
hhorders Posted October 22, 2012 Author Report Share Posted October 22, 2012 So what Dell make/model do you have? DELL INTEL CORE i7,Windows 7 Home Premium SP1 64 bit; 8 gb ram Have you considered that there is something in your project that is causing the problem? Ummm, I didn't know this was a possibility as I never had this issue, ever. How could I check this? How do you know that it hangs just one frame from the end? I know because when it hangs at 99%, it says tells me there is one frame left Does your project play fully in Burn Preview window including menu? Yes Forget about burning until you can successfully create the mpg file. Even then I would not burn to DVD right away but first to an iso image file or a folder set. If those are created correctly and play then you can burn them to a DVD. OKAY I WILL TRY THIS. I ASSUME I CAN CREATE ISO FILE WITHOUT DOING A BURN? LET'S SEE WHAT HAPPENS. THANKS FOR THE SUGGESTIONS I WILL REPORT BACK Link to comment Share on other sites More sharing options...
hhorders Posted October 22, 2012 Author Report Share Posted October 22, 2012 Well, I adjusted the video at the freeze point by deleting a few seconds and removing a transition. Still freezes at 12%. So I tried to burn another dvd off another (and shorter) prodction - 12 minutes. And it froze at 52%, Tried ISO'ing each of them - froze at same point. I suppose it's time to learn adobe premier, and return this roxio nxt pro. I should have listened to the reviews and saved my money. Link to comment Share on other sites More sharing options...
Jim_Hardin Posted October 22, 2012 Report Share Posted October 22, 2012 Perhaps you should simple run a Repair... Follow these steps exactly, no time to get creative First thing to do is to turn off your Anti Virus, Firewalls, Registry Cleaners, etc. Now insert your Roxio Disc (download version - run Install) Be sure you accept the offer to Check for Updates (this is for Roxio, not Windows) When you reach the screen where Repair is offered, choose that! When the Repair competes, turn your AV & Firewall back on and reboot. Check for updates when you start the program. That should repair any corruption in the program that might be causing the hang! However... Just to be on the safe side, when you load your Project to try it out, pick the Burn to Image (ISO) or Folder option rather than disc. This will eliminate your Burner and the Media from the 'loop' and we can then see if the Repair did the trick Assuming that it will work, just use Burn Data Disc (for Folder) or Burn Disc Image (for ISO) to finish your DVD disc. Link to comment Share on other sites More sharing options...
hhorders Posted October 22, 2012 Author Report Share Posted October 22, 2012 I found your helpful tip elsewhere on the forum and tried it, exactly. Still no dice. I am going to try and split the first 7 minutes of the video with the remaining 48 minutes, and render the first 7 minutes into one video; then add this one video to the remaining 48 and see if it burns. Thank you for the suggestions and I will report back. Link to comment Share on other sites More sharing options...
Jim_Hardin Posted October 22, 2012 Report Share Posted October 22, 2012 OK! We also have a few more tricks we can try. Link to comment Share on other sites More sharing options...
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