Cant Sign In To Justin Tv W/ In The Software

[Radicaly XBL 0]

Everything about the product i love but whenever i click live stream and it gives me the sing in page i enter in my information and it tells me that the username or password is incorrect but i know its right because i sing into it on Twitch and Justin Tv. Help me please

[Jim_Hardin 418]

Did you look at THIS Topic to see if your in that boat???

[Radicaly XBL 0]

yes i looked at that topic and i can type in my username and password fin but it just says there incorrect

[grandpabruce 87]

yes i looked at that topic and i can type in my username and password fin but it just says there incorrect

 

Are you saying that Justin TV is not accepting your username and password?

[Radicaly XBL 0]

no it works on Justin.Tv but not w/in the software

[myguggi 131]

yes i looked at that topic and i can type in my username and password fin but it just says there incorrect

 

In post #1 you said that Justin accepts your username and password and now you are claiming that Justin says it is incorrect? So which is it?

 

What username and password are signing in with on Justin

[Radicaly XBL 0]

Ok no i didn't I said "i know its right because i sing into it on Twitch and Justin Tv." But to clear it up

 

I can sign in on Justin Tv.com but inside the software i can not.

[DREYDUS 2]

you guys read it wrong.. he was saying all along his username and password work on justin tv and twitch just fine..

 

but when he enters that info through the ROXIO equipment something prevents it from going through.

[grandpabruce 87]

you guys read it wrong.. he was saying all along his username and password work on justin tv and twitch just fine..

 

but when he enters that info through the ROXIO equipment something prevents it from going through.

 

Maybe so, but the link, in Post #2, refers to a thread where folks could not type in their full user name. The way I read it, in Post #3, Radicaly XBL can.

[Jim_Hardin 418]

you guys read it wrong.. he was saying all along his username and password work on justin tv and twitch just fine..

 

but when he enters that info through the ROXIO equipment something prevents it from going through.

Yes that is what I am reading here too

 

Radicaly XBL: We know of the 8 character limit that some are seeing... I wonder how close you are to that limit?

 

You also understand that if you are experiencing that limit, you can keep typing, but it isn't recording anything

 

So if your user name was "1234567890" and you typed it into Roxio it might only be transmitting "12345670" or something like that...

 

I don't have this issue so I am only guessing here

 

You defiantly want to contact Tech Support on this as well!!! (can't fix what no one complains about )

 

Edit: OH! I just saw Ivan's lastest response about DPI...

 

Make sure you are running your at 100% DPI... To check/change, just Right Click on your desktop and click on 'Screen Resolution'

 

Then click on Display at the top...

 

And there you can check or change the setting... 100% is what you must be running at!

 

Try that out and let us know!

Edited October 24, 2012 by Jim_Hardin

[Radicaly XBL 0]

I contacted technical support and am waiting for a reply. and to Jim all my letter appear when i type them and I was already at 100% but thank you.

[Jim_Hardin 418]

Keep us informed!