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Radicaly XBL

Cant Sign In To Justin Tv W/ In The Software

Question

Everything about the product i love but whenever i click live stream and it gives me the sing in page i enter in my information and it tells me that the username or password is incorrect but i know its right because i sing into it on Twitch and Justin Tv. Help me please

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yes i looked at that topic and i can type in my username and password fin but it just says there incorrect

 

Are you saying that Justin TV is not accepting your username and password?

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yes i looked at that topic and i can type in my username and password fin but it just says there incorrect

 

In post #1 you said that Justin accepts your username and password and now you are claiming that Justin says it is incorrect? So which is it?

 

What username and password are signing in with on Justin

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Ok no i didn't I said "i know its right because i sing into it on Twitch and Justin Tv." But to clear it up

 

I can sign in on Justin Tv.com but inside the software i can not.

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you guys read it wrong.. he was saying all along his username and password work on justin tv and twitch just fine..

 

but when he enters that info through the ROXIO equipment something prevents it from going through.

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you guys read it wrong.. he was saying all along his username and password work on justin tv and twitch just fine..

 

but when he enters that info through the ROXIO equipment something prevents it from going through.

 

Maybe so, but the link, in Post #2, refers to a thread where folks could not type in their full user name. The way I read it, in Post #3, Radicaly XBL can. :mellow:

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you guys read it wrong.. he was saying all along his username and password work on justin tv and twitch just fine..

 

but when he enters that info through the ROXIO equipment something prevents it from going through.

Yes that is what I am reading here too :lol:

 

Radicaly XBL: We know of the 8 character limit that some are seeing... I wonder how close you are to that limit?

 

You also understand that if you are experiencing that limit, you can keep typing, but it isn't recording anything :o

 

So if your user name was "1234567890" and you typed it into Roxio it might only be transmitting "12345670" or something like that...

 

I don't have this issue so I am only guessing here ;)

 

You defiantly want to contact Tech Support on this as well!!! (can't fix what no one complains about :D )

 

Edit: OH! :o I just saw Ivan's lastest response about DPI...

 

Make sure you are running your at 100% DPI... To check/change, just Right Click on your desktop and click on 'Screen Resolution'

 

post-39730-0-37882300-1351097854_thumb.jpg

Then click on Display at the top...

 

And there you can check or change the setting... 100% is what you must be running at!

post-39730-0-05260500-1351097856_thumb.jpg

 

Try that out and let us know! ;)

Edited by Jim_Hardin

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