tjj Posted October 26, 2012 Report Share Posted October 26, 2012 (edited) Anyone else have this problem? After 15 years my email address is being terminated. I have tried to get Roxio to change me email address to my new one yet I can not find a way to do it. I search the knowledge base and it is no where to be found. They will not permit me to send them an email asking how to change it. When I try to ask they refer me back to the knowledge base. When I try to do it through my account it always says: "There was an error in reseting your password. Please try again later." Anyone have suggestions? Edited October 26, 2012 by tjj 1 Quote Link to comment Share on other sites More sharing options...
cdanteek Posted October 26, 2012 Report Share Posted October 26, 2012 Anyone else have this problem? After 15 years my email address is being terminated. I have tried to get Roxio to change me email address to my new one yet I can not find a way to do it. I search the knowledge base and it is no where to be found. They will not permit me to send them an email asking how to change it. When I try to ask they refer me back to the knowledge base. When I try to do it through my account it always says: "There was an error in reseting your password. Please try again later." Anyone have suggestions? When I try to change mine I get your password is invalid! I will report it to a administrator. Quote Link to comment Share on other sites More sharing options...
Guest Abiel@Corel Posted October 30, 2012 Report Share Posted October 30, 2012 Hello All, I reported this and got a reply.. can you try changing your email address again and tell me what happens. Thanks! Quote Link to comment Share on other sites More sharing options...
cdanteek Posted October 31, 2012 Report Share Posted October 31, 2012 Hello All, I reported this and got a reply.. can you try changing your email address again and tell me what happens. Thanks! I get the same. Your password is invalid! Quote Link to comment Share on other sites More sharing options...
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