terkay94 Posted October 30, 2012 Report Share Posted October 30, 2012 Here is a picture showing you that the game capture hd is not detected. I plugged my xbox in HDMI connection are all ok ... I installed the software with the CD but nothing works ... HELP Link to comment Share on other sites More sharing options...
cdanteek Posted October 30, 2012 Report Share Posted October 30, 2012 The drivers will not install. Was the USB Device plugged into the PC before the software disc was installed and you rebooted the PC? Link to comment Share on other sites More sharing options...
Jim_Hardin Posted November 1, 2012 Report Share Posted November 1, 2012 See if you can get a friend/co-worker/relative that is fluent in English to come over and help you. That would be the best bet... It is probably something really simple that all of us are overlooking. Please keep us informed! Link to comment Share on other sites More sharing options...
ogdens Posted October 31, 2012 Report Share Posted October 31, 2012 See if you can get a friend/co-worker/relative that is fluent in English to come over and help you. Link to comment Share on other sites More sharing options...
terkay94 Posted October 31, 2012 Author Report Share Posted October 31, 2012 By inference, the problem is the installation of the software with the DVD roxio. after installation it should have the drivers installed ... What to do! I laced and you too right? Link to comment Share on other sites More sharing options...
cdanteek Posted October 31, 2012 Report Share Posted October 31, 2012 It seems all our efforts are lost in translation! Are your installation instructions in English or French? Link to comment Share on other sites More sharing options...
terkay94 Posted October 31, 2012 Author Report Share Posted October 31, 2012 Hello, The material is really defective. I plugged and unplugged a hundred times the box roxio ... nothing appeared in the device manager. So I decided to do a system restore from 26/10/2012. I also uninstalled my software "instant dvd recorder" in "Pinnacle". I made an anti virus scan, I nétoyé the register ereurs corrected with the software "ccleaner" I disabled firewalls, Anti Virus ... I reinstalled the software roxio ... still no drivers in the Manager there. But the software roxio changed in appearance, it is encor worse! Link to comment Share on other sites More sharing options...
Jim_Hardin Posted October 30, 2012 Report Share Posted October 30, 2012 terkay94: what cd is trying to drive home is that the GameCAP HD must not be plugged in when the software is installed or repaired If you do Windows will install the wrong driver for it and will continue to use that driver till hell freezes over! You need to identify it in the Device Manager. You may have to plug it in and remove it several times to locate it. Then: Disable it in the Device Manager. Unplug it and put it aside till later. Turn off your Anti Virus, Firewalls, Registry Cleaners, etc. and insert your Roxio Disc (download version - run Install) Be sure you accept the offer to Check for Updates (this is for Roxio, not Windows) When you reach the screen where Repair is offered, choose that! When the Repair competes, you will have to reapply the SP1.1 for game capture. Then turn your AV & Firewall back on and reboot. Hopefully it will show up now: Link to comment Share on other sites More sharing options...
cdanteek Posted October 30, 2012 Report Share Posted October 30, 2012 I restart my computer a dozen times today ... I updated the driver for the graphics card. Still no result, drivers do not appear Was the USB Device plugged into the PC before the software disc was installed and you rebooted the PC? Link to comment Share on other sites More sharing options...
terkay94 Posted October 30, 2012 Author Report Share Posted October 30, 2012 I restart my computer a dozen times today ... I updated the driver for the graphics card. Still no result, drivers do not appear Link to comment Share on other sites More sharing options...
terkay94 Posted October 30, 2012 Author Report Share Posted October 30, 2012 Its not working! I even used another computer (XP) ... The drivers will not install. I request an exchange of equipment unless you connaisiez a way to download the disk or driver? (Digital Guru: I do all the updates on windows 7 = software upgrade Link to comment Share on other sites More sharing options...
cdanteek Posted October 30, 2012 Report Share Posted October 30, 2012 I made all day on windows 7 What does that mean? I recall that the usb cable was plugged in when I installed the roxio software. I'll simply remove roxio, then reinstall it. I have already done several times, but I'll remove the USB cable this time It's the only way it will work! The drivers are on your installation disc you just have to repair or uninstall reinstall in the correct manner. Link to comment Share on other sites More sharing options...
terkay94 Posted October 30, 2012 Author Report Share Posted October 30, 2012 Its not working drivers do not appear. Give me a download link for the drivers please. I made all day on windows 7, removed firewalls, antivirus removed ... nothing to do I changed the another xbox console, I changed HDMI cables ... Link to comment Share on other sites More sharing options...
Jim_Hardin Posted October 30, 2012 Report Share Posted October 30, 2012 Keep us informed and thanks for the French Lesson ~ clearly we needed it Being a Pilot, the only French I know is Grêle Brume Fumée poussière Link to comment Share on other sites More sharing options...
terkay94 Posted October 30, 2012 Author Report Share Posted October 30, 2012 "Pilot roxio" driver is ... (I am French and driver says pilot) Link to comment Share on other sites More sharing options...
terkay94 Posted October 30, 2012 Author Report Share Posted October 30, 2012 I recall that the usb cable was plugged in when I installed the roxio software. I'll simply remove roxio, then reinstall it. I have already done several times, but I'll remove the USB cable this time Link to comment Share on other sites More sharing options...
Jim_Hardin Posted October 30, 2012 Report Share Posted October 30, 2012 You should be able to fix this by removing the GameCAP HD Device then install the software again only choose Repair when offered... It should then work after you reboot! Let us know Link to comment Share on other sites More sharing options...
ogdens Posted October 30, 2012 Report Share Posted October 30, 2012 Did you plug in your USB device ONLY after you installed the software? PS What is "roxio pilot" Link to comment Share on other sites More sharing options...
Question
terkay94
Here is a picture showing you that the game capture hd is not detected. I plugged my xbox in HDMI connection are all ok ... I installed the software with the CD but nothing works ... HELP
Link to comment
Share on other sites
17 answers to this question
Recommended Posts
Archived
This topic is now archived and is closed to further replies.