Creator 2012 Not Responding...

[jetbosoxfan]

When I click on the Roxio Creator 2012 icon from my desktop, it seemingly begins to open, bringing m to the home screen, then freezes on me every time. When I click on the Video wave icon, a "program not responding" message appears. I'm using Windows Vista for my op. system. Can you guys help me? Any assistance you can give is greatly appreciated.

[sknis]

Try opening the application of your choice from the Windows Start -All Programs, Roxio, etc. to see if the problem is with the installation or with that start up page. Let us know what you get. Make sure you reboot your computer before trying this just to make sure that nothing of the Creator suite is open.

[jetbosoxfan]

I opened Roxio from Start/Programs/Roxio like you said and I have rebooted my computer a number of times, to no avail. This time, however, there was a brief period where it seemed to work after the launch process, then froze again, and when I clicked an icon from Roxio's home page, it froze again.

[cdanteek]

Post your system specs.

 

http://forums.support.roxio.com/topic/81985-identifying-your-computer-specs-and-computer-drivers-windows/

[jetbosoxfan]

I will if you could tell me how to find my system specs...???

[cdanteek]

I will if you could tell me how to find my system specs...???

 

Below "Post your system specs." is a blue hyper link did you click on it?

 

Posting a pic or attachment on the Roxio site.

 

http://forums.support.roxio.com/topic/74120-posting-a-picturescreen-cap-on-roxio/