Missing Pilot Roxio - No Source Video Hello I'm Having The Exact Same Problem And Yes I'm Not Fluen

[Minnesotano]

Hello I'm having the exact same problem and YES I'm not fluent in English but I'll do my best.

So now Im re installing the software and then I'll reboot my computer, but when is the moment to plug the usb?

I haven't seen the hd roxio on my device manager

[ogdens]

After you have re-installed the software, as described in post #13.

[Minnesotano]

I did but still doesn't show anything in the device manager, I've been plugin and unplugin but still nothing

[Jim_Hardin]

The only way it is going to work is to follow these steps:

 

Plug in the Capture device and Disable it in the Device Manager (Sound and Video Game Controllers)

 

Unplug it and put it aside till later.

 

Turn off your Anti Virus, Firewalls, Registry Cleaners, etc. and insert your Roxio Disc (download version - run Install)

 

Be sure you accept the offer to Check for Updates (this is for Roxio, not Windows)

 

When you reach the screen where

Repair

is offered, choose that!

 

When the Repair competes, you will have to reapply the SP1.1 for game capture.

 

Then turn your AV & Firewall back on and reboot.

 

I know you said you did, but print this out and go through it again, step by step. You can't skip anything and if you don't understand something, ASK!

 

Also click Win-Pause and list everything under System.