Critical Registry Keys Needed For This Application Missing

[Lwoodbluz]

 

Having the same problem as the pinned post with Creator 2012 Plus. This is the error just for video, however I am getting it for all parts of the program.

Running Windows 7 on my brand new Toshiba Satellite L875 -S7230

 

11/02/12 09:42:03 x86 - This is a simple message (test)

11/02/12 09:42:03 x86 - WARNING: This is a warning (test)

11/02/12 09:42:03 x86 - ERROR: This is an error (test)

11/02/12 09:42:03 x86 - Security Library version: 8.13.01.0

11/02/12 09:42:03 x86 - Initializing Product

FeatureName: RoxioCentral60

Language: MUI

Silent: 0

CheckForUpdatesNow: 1

CheckForUpdatesSilent: 1

11/02/12 09:42:03 x86 - CheckFeatureName:

Current FeatureName: RoxioCentral60

11/02/12 09:42:03 x86 - Saved FeatureName: RoxioCentral60

11/02/12 09:42:03 x86 RoxioCentral60 - LoadCertificates

11/02/12 09:42:03 x86 RoxioCentral60 - Number of vectors found: 1

11/02/12 09:42:03 x86 RoxioCentral60 - IsValidProductCode

11/02/12 09:42:03 x86 RoxioCentral60 - The product: {0DF94A65-5E13-425E-B9AD-3FA56C69D459}, is newer

11/02/12 09:42:03 x86 RoxioCentral60 - ReadCertificate:

FileName: C:\Program Files (x86)\Roxio 2012\Roxio Central\RxCentral6.rxc

11/02/12 09:42:03 x86 RoxioCentral60 - 40 certificate values were read in

11/02/12 09:42:03 x86 RoxioCentral60 - StackCertificate

11/02/12 09:42:03 x86 RoxioCentral60 - This certificate will be merged

11/02/12 09:42:03 x86 RoxioCentral60 - CheckSuiteGuids:

Current ProductCode: {0DF94A65-5E13-425E-B9AD-3FA56C69D459}

11/02/12 09:42:03 x86 RoxioCentral60 - CheckInstalledLanguages

11/02/12 09:42:03 x86 RoxioCentral60 - Checking suite key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{AAB42DD0-9551-4E30-A3E4-F87D4A4E1C52}

11/02/12 09:42:03 x86 RoxioCentral60 - Language(s) found: DEU,ENU,ESN,FRA,ITA,JPN,NLD,PTB

11/02/12 09:42:03 x86 RoxioCentral60 - InstalledLanguage: ENU

11/02/12 09:42:03 x86 RoxioCentral60 - MUI: 0

11/02/12 09:42:03 x86 RoxioCentral60 - Requested language: 1033

11/02/12 09:42:03 x86 RoxioCentral60 - User default UI language: 1033

11/02/12 09:42:03 x86 RoxioCentral60 - User default neutral language: 1033

11/02/12 09:42:03 x86 RoxioCentral60 - System default UI language: 1033

11/02/12 09:42:03 x86 RoxioCentral60 - System default neutral language: 1033

11/02/12 09:42:03 x86 RoxioCentral60 - Prefered Language is: ENU

11/02/12 09:42:03 x86 RoxioCentral60 - Checking suite level features

11/02/12 09:42:03 x86 RoxioCentral60 - UpdateManagerExpiration: 2015-1-1

11/02/12 09:42:03 x86 RoxioCentral60 - OnlineAccess: 1

Registration: 1

UpdateManager: 1

UpdateMangerURL: http://updateservice.sonic.com/

UpdateManagerProxy: {76FB0EA6-073A-4E12-9CA6-5349B451462C}

Suite Version: 13.5

Suite Display Name: Roxio Creator 2012 Plus

Suite SKU: R06

Suite Build Number: 135B90A

Suite Product Key: xx-xxxxx-xxxxx-xxxxx

11/02/12 09:42:03 x86 RoxioCentral60 - CheckAndDisplayEula

11/02/12 09:42:03 x86 RoxioCentral60 - ShowEula is disabled in suite: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{AAB42DD0-9551-4E30-A3E4-F87D4A4E1C52}

11/02/12 09:42:03 x86 RoxioCentral60 - CheckReminderSettings

11/02/12 09:42:03 x86 RoxioCentral60 - TimeToRemind returned: true

11/02/12 09:42:03 x86 RoxioCentral60 - Update Manager has not expired

11/02/12 09:42:03 x86 RoxioCentral60 - InitProduct returning: 0

11/02/12 09:42:03 x86 RoxioCentral60 - UM: CheckForUpdatesThread

11/02/12 09:42:03 x86 RoxioCentral60 - GetCertValueString

11/02/12 09:42:03 x86 RoxioCentral60 - Property Name: Core_ApplicationTitleBarString

Property Value: Roxio Creator 2012 Plus

Property Default: Roxio Creator 2011

Returned: true

11/02/12 09:42:03 x86 RoxioCentral60 - UM: ISUM registering product:

ProductCode: {76FB0EA6-073A-4E12-9CA6-5349B451462C}

ProductVersion: 13.5

LanguageCode: 1033

UpdateURL: http://updateservice.sonic.com/

Instance: Default

11/02/12 09:42:03 x86 RoxioCentral60 - UM: An update was not found

11/02/12 09:42:12 x86 RoxioCentral60 - IsFeatureEnabled...

11/02/12 09:42:12 x86 RoxioCentral60 - GetCertValueNumber

11/02/12 09:42:12 x86 RoxioCentral60 - Property Name: Core_ShowOnlineCategory

Property Value: 1

Property Default: 0

Returned: true

11/02/12 09:42:14 x86 RoxioCentral60 - IsFeatureEnabled...

11/02/12 09:42:14 x86 RoxioCentral60 - GetCertValueNumber

11/02/12 09:42:14 x86 RoxioCentral60 - Property Name: Options_ShowGeneralAdvanced

Property Value: 1

Property Default: 0

Returned: true

11/02/12 09:42:15 x86 RoxioCentral60 - IsFeatureEnabled...

11/02/12 09:42:15 x86 RoxioCentral60 - GetCertValueNumber

11/02/12 09:42:15 x86 RoxioCentral60 - Property Name: Tools_ShowDiscInfoTask

Property Value: 1

Property Default: 0

Returned: true

11/02/12 09:42:15 x86 RoxioCentral60 - IsFeatureEnabled...

11/02/12 09:42:15 x86 RoxioCentral60 - GetCertValueNumber

11/02/12 09:42:15 x86 RoxioCentral60 - Property Name: Tools_ShowEraseTask

Property Value: 1

Property Default: 0

Returned: true

11/02/12 09:42:15 x86 RoxioCentral60 - IsFeatureEnabled...

11/02/12 09:42:15 x86 RoxioCentral60 - GetCertValueNumber

11/02/12 09:42:15 x86 RoxioCentral60 - Property Name: Tools_ShowFinalizeTask

Property Value: 1

Property Default: 0

Returned: true

11/02/12 09:42:22 x86 - This is a simple message (test)

11/02/12 09:42:22 x86 - WARNING: This is a warning (test)

11/02/12 09:42:22 x86 - ERROR: This is an error (test)

11/02/12 09:42:22 x86 - Security Library version: 8.13.01.0

11/02/12 09:42:22 x86 - Initializing Product

FeatureName: (Dynamic)

Language: MUI

Silent: 0

CheckForUpdatesNow: 0

CheckForUpdatesSilent: 1

11/02/12 09:42:22 x86 - CheckFeatureName:

Current FeatureName: (Dynamic)

11/02/12 09:42:22 x86 - Saved FeatureName: VideoWave13

11/02/12 09:42:22 x86 VideoWave13 - LoadCertificates

11/02/12 09:42:22 x86 VideoWave13 - Number of vectors found: 1

11/02/12 09:42:22 x86 VideoWave13 - IsValidProductCode

11/02/12 09:42:22 x86 VideoWave13 - ERROR: InstallDateTime was not found for: {76FB0EA6-073A-4E12-9CA6-5349B451462C}

11/02/12 09:42:26 x86 VideoWave13 - InitProduct returning: 0

11/02/12 09:42:26 x86 VideoWave13 - Security Library is exiting

 

 

 

[product key removed]

[sknis]

Is the time and date on your computer (lower task bar) correct?

[Lwoodbluz]

Yes

[Lwoodbluz]

It took me two days to install this product. Kept setting back. Finally got it to install after cpying the disc to my HD as suggested. This program has me frustrated to no end. I would love to use this but right now it's $59.99 of wasted space!

[sknis]

In that case, try this fix (link)

 

That's is one of the Kb articles that sometimes are a lot of help. Let us know how it work out for you.

[Lwoodbluz]

YEA!!!!!!!!

 

It Works! Thank You.

[sknis]

YEA!!!!!!!!

 

It Works! Thank You.

 

My pleasure and that made my day !

 

Just in case, never run a registry cleaner or some of those registry keys may get lost ! Registry cleaners are sometimes part of Anti-virus software, Defragmentation software, disk cleaners, etc.