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Capturing Footage Window Doesn't Respond


Waddle Dee
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Hello, I've recently bought this product and I'm having trouble making it work. When I click the blue "Capture" button, it opens up the game capturing window. However, no matter how much I wait, the window will not respond. Please help me.

 

Also, it appears I've connected everything correctly, but the video game doesn't appear on the television.

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Try this:

 

With the Roxio USB Device plugged in, right click the 1 entry in Device Manager, and click uninstall.

 

Unplug the USB Device from the PC and reboot the PC.

 

When the PC is up and running place the installation disc in a drive and run repair when it's offered. When it's finished reboot the PC.

 

When the PC is up and running open device manager and plugin the Roxio USB Device and verify the 2 Roxio Game Cap entries are there. See if that gets you going.

 

Also, which version do you have http://www.roxio.com/enu/products/game-capture/console/overview.html

Edited by ogdens
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