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Waddle Dee

Capturing Footage Window Doesn't Respond

Question

Hello, I've recently bought this product and I'm having trouble making it work. When I click the blue "Capture" button, it opens up the game capturing window. However, no matter how much I wait, the window will not respond. Please help me.

 

Also, it appears I've connected everything correctly, but the video game doesn't appear on the television.

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This is the same problem I have as well, along with not having anything appear on my television. It seems I meet all of the system requirements aside from processor, which I am not sure of. I have a Intel Core i5-2430M CPU @ 2.40GHz.. Does that fit the system requirements?

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Go into your Device Manager and see if you have 2 entries for the Roxio Game Cap in the Sound, video and game controllers

 

post-68-0-89264900-1352138612_thumb.png

 

 

See if you can access this link for your TV problem

 

http://forums.suppor...e-for-consoles/

 

 

then scroll down to the #3 PINNED post.

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Try this:

 

With the Roxio USB Device plugged in, right click the 1 entry in Device Manager, and click uninstall.

 

Unplug the USB Device from the PC and reboot the PC.

 

When the PC is up and running place the installation disc in a drive and run repair when it's offered. When it's finished reboot the PC.

 

When the PC is up and running open device manager and plugin the Roxio USB Device and verify the 2 Roxio Game Cap entries are there. See if that gets you going.

 

Also, which version do you have http://www.roxio.com/enu/products/game-capture/console/overview.html

Edited by ogdens

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