Margaret Scorey Posted November 7, 2012 Report Share Posted November 7, 2012 Hello, I bought this recently and have been unable to install it on my Dell Laptop with Windows 7. It creates a long error which I don't understand but Technical Traders told me the error is 1603. The installation gets so far then hangs.... Any solutions please? I attach the log files. Thank you, Margaret sonic_setup.txt videocap_usb_x64_install.txt videocap_usb_x64_uninstall.txt Link to comment Share on other sites More sharing options...
cdanteek Posted November 7, 2012 Report Share Posted November 7, 2012 Did you have a Internet connection while installing the software? Link to comment Share on other sites More sharing options...
Margaret Scorey Posted November 8, 2012 Author Report Share Posted November 8, 2012 Hello and thank you. The first time I tried to install it, the Internet Connection was on and Firewall and Antivirus in place. The next time I tried to install it, I had removed Firewall and Antivirus and was NOT connected to the Internet .... and received the same error. ???? Margaret Link to comment Share on other sites More sharing options...
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Margaret Scorey
Hello,
I bought this recently and have been unable to install it on my Dell Laptop with Windows 7.
It creates a long error which I don't understand but Technical Traders told me the error is 1603.
The installation gets so far then hangs....
Any solutions please?
I attach the log files.
Thank you, Margaret
sonic_setup.txt
videocap_usb_x64_install.txt
videocap_usb_x64_uninstall.txt
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